Systems Engineer

• Design, configure, maintain, and continuously improve company-wide tools (Jira, Confluence, Power BI, HubSpot) to support scalable operations
• Support rollout and adoption of tools and systems through training, documentation, and ongoing user enablement
• Collaborate with stakeholders to gather requirements, streamline workflows, and ensure alignment with business goals and operational standards
• Conduct analysis and maintain dashboards to provide performance insights, track KPIs, and support operational decision-making, ensuring accuracy and data integrity
• Assist with change management efforts and cross-functional projects related to tooling, automation, and process optimization
• Contribute to internal and external audits, support reviews on the application of operational standards, and promote continuous improvement through feedback loops and best practice sharing
• Enable teams through technology, automate workflows to free up time for high-value work, and ensure systems scale with strategic goals

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