Learning Platform Experience Manager
ExtraHop
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead front-end platform customization to maximize engagement and enhance the user experience
- Execute self-directed training content publication, including associated quality reviews
- Manage events and user groups for virtual instructor-led training (vILT) sessions
- Design, document, and implement scalable technology solutions for digital learning
- Maintain user access permissions and syndicated content
- Monitor and analyze platform activity to generate actionable insights and inform strategy
- Investigate reported issues and provide basic LMS support related to student records/learner data
- Collaborate with IT to facilitate and track ongoing system enhancements and updates (e.g., integrations)
Requirements
- Four-year degree or equivalent in web development, instructional technology, graphic design, or a related discipline
- 3+ years of experience with Learning Management System administration, Content Management System administration, or Community management
- 3+ years of front-end web experience with demonstrable skills in HTML, CSS, and JavaScript
- Travel up to approximately 25% (US)
- Work cooperatively with others within the organization and other cross-functional stakeholders.
- Work well in fast-paced, high-stress environments.
- Has predictable, reliable attendance.
Benefits
- Health, Dental, and Vision Benefits
- Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
- Pet Insurance (US Only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HTMLCSSJavaScriptLearning Management System administrationContent Management System administrationCommunity managementfront-end web developmentscalable technology solutionsuser experience designdata analysis
Soft skills
collaborationcommunicationself-directed trainingevent managementproblem-solvingadaptabilityattention to detailtime managementteamworkreliability