Extractta

Quality Manager

Extractta

full-time

Posted on:

Location Type: Remote

Location: Brazil

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Ensure that the deliveries and services provided by the third-party team follow the defined standards and procedures;
  • Ensure that deliveries meet the requirements and actually add the expected value;
  • Coordinate processes, people, resources and service related to software quality control and assurance;
  • Manage the engagement of contracted professionals, applying workarounds for day-to-day issues when necessary;
  • Ensure continuity of service/support;
  • Identify training needs and technical improvements for the third-party team;
  • Resolve first-level issues raised by the third-party team and escalate unresolved problems to management in a timely manner;
  • Control processes and activities and maintain the quality of services delivered, planning and monitoring service execution, as well as managing deliveries during provider absences (e.g., vacations, medical leave);
  • Manage the third-party team by issuing instructions, guidance and standards for task execution;
  • Generate performance indicators for the processes and projects under your responsibility;
  • Prepare presentations and status reports for strategic projects;
  • Manage strategic projects related to software quality;
  • Lead and support strategic projects, including executive reporting and defining phases with adherence to deadlines and objectives;
  • Provide executive reports on project progress.

Requirements

  • Bachelor’s degree in Information Technology or a related field;
  • Proven experience of more than 6 years in management and quality;
  • Strong knowledge of the full software engineering process, from requirements elicitation to software deployment;
  • Theoretical and practical expertise in software testing and overall software quality;
  • Leadership, negotiation and decision-making skills;
  • Critical thinking;
  • Self-management and communication skills (ability to express oneself clearly and accurately, both orally and in writing, and to easily understand written and spoken messages);
  • Skills in risk analysis and management, estimation and planning;
  • Ability to make sound decisions quickly under stress and to provide direction to the third-party team;
  • Conflict management skills;
  • Knowledge of the software testing discipline and existing test maturity models available in the market (e.g., TMMi);
  • Knowledge of agile software development principles and practices, including the Agile Manifesto, Scrum, Extreme Programming (XP) and Kanban;
  • Experience with teams operating under DevOps practices.
Benefits
  • Meal and/or food vouchers;
  • Partnership with SESI and SESC, providing access to health, wellness and leisure services;
  • Partnerships with educational institutions, offering exclusive discounts on courses and educational programs;
  • Opportunities for career growth within the company and participation in strategic projects;
  • Opportunity to work for a rapidly growing company in the market.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software quality controlsoftware quality assurancesoftware testingrisk analysisproject managementAgile principlesScrumExtreme ProgrammingKanbanDevOps practices
Soft Skills
leadershipnegotiationdecision-makingcritical thinkingself-managementcommunicationconflict management