Extra Space Storage

Assistant Manager

Extra Space Storage

full-time

Posted on:

Origin:  • 🇺🇸 United States • Pennsylvania

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Salary

💰 $17 - $21 per hour

Job Level

Junior

Tech Stack

SaltStack

About the role

  • The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager.
  • This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence.
  • The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
  • Will work at multiple locations within the district.
  • There are locations part of this event that operate from 7am-7pm Monday-Saturday and 10am-4pm Sunday.
  • Starting Pay Range $17.00-$21.00.
  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
  • Perform daily site safety inspections, including lock checks.
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
  • Perform additional duties as assigned.
  • Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus.

Requirements

  • 1+ year of customer-facing work experience.
  • Sales experience preferred.
  • Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn.
  • High School diploma or GED is required; college education is a plus.