Implementation Manager

Extensiv

Manager of Implementation leading teams to assist customers in a SaaS logistics company. Focused on optimizing processes and managing implementation teams for successful onboarding.

Posted 4/22/2026full-timeSandy • Utah • 🇺🇸 United StatesJuniorMid-Level💰 $115,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Assist the Director of Implementation in leading a team of Implementation Managers.
Enable customers to get up-and-running on our platform quickly and successfully.
Optimize current processes, remove obsolete ones, and create new processes.
Manage team allocation and workload of team members.
Act as an escalation point for issues that arise.
Report key KPIs and employee performance to the Director of Implementation.
Work closely with Sales team to manage customer expectations.
Collaborate with Customer Success Managers to ensure customer retention.
Work with Product and Software Development to share product feedback.
Establish goals, responsibilities, and development plans for team members.
Retain and recruit a world class implementation team.

Requirements

What you’ll need

2+ years experience leading implementations ideally in a b2b SaaS environment
2+ years experience leading people
Process-oriented and obsessively organized
Ability to work in a very fast-paced, constantly evolving, team environment
Working knowledge of warehouse operations and Warehouse Management Systems and/or Logistics is a big plus (not required)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Extensiv Website LinkedIn All Job Openings 201 - 500 employees 💰 $80M Debt Financing on 2022-12 Extensiv is a visionary technology leader focused on creating the future of omnichannel fulfillment. Through our unrivaled network of more than 1,500 connected 3PLs and a suite of integrated, cloud-native warehouse, order, and inventory management platforms we enable modern merchants and brands to fulfill demand anywhere with superior flexibility and scale without painful platform migrations. Implementation Manager 🔥 0 minutes ago 🏢🏡 Sandy – Hybrid 💵 $115k - $125k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Assist the Director of Implementation in leading a team of Implementation Managers.
Enable customers to get up-and-running on our platform quickly and successfully.
Optimize current processes, remove obsolete ones, and create new processes.
Manage team allocation and workload of team members.
Act as an escalation point for issues that arise.
Report key KPIs and employee performance to the Director of Implementation.
Work closely with Sales team to manage customer expectations.
Collaborate with Customer Success Managers to ensure customer retention.
Work with Product and Software Development to share product feedback.
Establish goals, responsibilities, and development plans for team members.
Retain and recruit a world class implementation team. 🎯 Requirements
2+ years experience leading implementations ideally in a b2b SaaS environment
2+ years experience leading people
Process-oriented and obsessively organized
Ability to work in a very fast-paced, constantly evolving, team environment
Working knowledge of warehouse operations and Warehouse Management Systems and/or Logistics is a big plus (not required) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Assistant Manager - Dental/Oral Surgery 🕒 July 2, 2025 Melanesian Women Today 11 - 50 🤲 Charity 📚 Education 🌍 Social Impact Website LinkedIn All Job Openings Join our team as an assistant manager at the Wisdom Teeth Guys oral surgery practice. 🏢🏡 Sandy – Hybrid 💵 $26 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

implementation managementprocess optimizationKPI reportingteam allocationcustomer onboardingwarehouse operationsWarehouse Management Systemslogistics

Soft Skills

leadershiporganizational skillscommunicationcollaborationproblem-solvingcustomer retentionteam managementadaptability