Partnerships, Real Estate
Meter
Growth Strategy Manager, Emerging Brands
Extend
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 per year
Job Level
JuniorMid-Level
About the role
- Manage a portfolio of merchant partners that includes emerging retail companies and high growth branded manufacturers of consumer products
- Foster long-term business relationships by delivering quarterly business reviews and optimizing the program
- Manage highly productive and meaningful interactions with key stakeholders and business leaders at our merchant partners and identify potential key upsell opportunities
- Work closely with the larger revenue organization to analyze and prioritize product feedback received from merchant partners
- Collaborate on building requirements for constantly improving data analytics products and present key insights to merchant partners
- Own merchant advocacy and escalations by collaborating with solutions engineers, product management, sales analytics and support teams to improve the Extend offering for our merchants
- Serve as the main point of contact throughout the merchant journey, orchestrating seamless interactions both internally and externally to facilitate a collaborative and consultative approach to success
- Diligently nurture our Emerging Brand merchant base through proactive engagement and relationship-building efforts
Requirements
- Bachelor’s degree or equivalent experience with at least 2 years of customer-facing experience at a technology, consulting or financial services company
- Excellent customer relationship management skills
- Highly skilled time/task management with the ability to independently execute a strategy within your portfolio
- Strong problem solving and presentation skills
- Ability to manage projects cross-functionally with Product, Sales & Engineering with a high attention to detail
- Curiosity to dive deep into the industry specific details of the products and processes of the merchants in your portfolio
- Experience with upsell and renewals, particularly within the eCommerce space is a huge plus
Benefits
- Expected Pay: $65,000 Base Salary, plus $10,000 annually for On Target Earnings (OTE)*
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticscustomer relationship managementproject managementupsellrenewalseCommerce
Soft skills
relationship buildingproblem solvingpresentation skillstime managementtask managementcuriositycollaborationcommunication
Certifications
Bachelor’s degree
