Telemarketer
Extend Your Team
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Make outbound calls to prospective customers, leads, or partners as directed by the campaign or project requirements
- Present accurate and compelling information about products, services, and promotional campaigns
- Assist customers through phone, email, and chat support when necessary
- Follow approved call scripts and compliance guidelines to ensure professionalism and consistency
- Document call outcomes, customer feedback, and interaction notes accurately in CRM systems
- Escalate complex inquiries or concerns to the appropriate internal teams in a timely manner
- Meet or exceed daily and weekly call targets, conversion goals, and performance metrics
- Maintain a positive, professional, and customer-focused communication style at all times
Requirements
- At least 5 years of experience in outbound calling, telemarketing, or customer support
- Excellent verbal and written communication skills in English, with clear diction and confidence on calls
- Comfortable using CRM tools, call scripts, dialers, and online communication platforms
- Strong organizational skills with high attention to detail when documenting customer interactions
- Ability to work independently, manage time effectively, and consistently meet performance targets
- Willingness to adapt to temporary project timelines, shifting campaign requirements, and evolving objectives
- Strong work ethic, resilience, and a results-driven mindset in a fast-paced environment.
Benefits
- Remote Job 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
outbound callingtelemarketingcustomer supportcall scriptingdocumentationperformance metricsconversion goalscall targets
Soft skills
verbal communicationwritten communicationorganizational skillsattention to detailtime managementadaptabilityresilienceresults-driven mindsetprofessionalismcustomer-focused communication