Expressable

Therapist

• Provide remote occupational therapy sessions/evaluations for a diverse pediatric population
• Diagnose and develop care plans using Expressable’s clinical tools and platform
• Deliver outcomes-focused care with an emphasis on caregiver engagement
• Complete all documentation accurately and on time
• Participate in required training and team communication
• Provide coverage for PTO and sick leave to ensure care continuity

Occupational Therapist

Speech Language Pathologist

• Provide remote speech therapy sessions/evaluations for a diverse pediatric population
• Diagnose and develop care plans using Expressable’s clinical tools and platform
• Deliver outcomes-focused care with an emphasis on caregiver engagement
• Complete all documentation accurately and on time
• Participate in required training and team communication
• Provide coverage for PTO and sick leave to ensure care continuity

Speech-Language Pathologist

Patient Access Specialist

• Deliver an outstanding, responsive customer experience by supporting patient, family, referral source, and insurance inquiries across phone, email, text, and chat.
• Manage high-complexity insurance workflows, including secondary coverage, nuanced benefit structures, and multi-step authorization requirements.
• Manage inbound support requests and conduct proactive outreach to collect required documentation, close gaps in care, resolve concerns, schedule client appointments and improve overall client outcomes.
• Verify insurance benefits with accuracy, determine coverage/benefit limits, and ensure timely financial clearance prior to services.
• Prepare, submit, and track prior authorizations using appropriate systems; communicate authorization status, issues, and requirements to clinicians, clients, and internal teams.
• Support billing and financial inquiries by explaining charges, EOBs, deductibles, copays, payment plans, and financial policies; collect and process payments securely.
• Partner closely with clinical, scheduling, and operations teams to ensure accurate treatment plan alignment, session readiness, and continuity of care.
• Respond to internal inquiries about the status of in-process cases in a timely manner.
• Partner with the Revenue Integrity and Payer Compliance teams to resolve front-end rejections and registration related denials which includes collecting and updating patient billing information to ensure accurate submission/resubmission of claims.
• Maintain exemplary documentation quality in CRM/EHR systems, ensuring compliance with HIPAA, PCI, payer rules, and internal policies.
• Identify recurring issues or inefficiencies and recommend updates to workflows, job aids, or scripts; support pilots and process-improvement initiatives.
• Assist with onboarding and training of new team members by modeling strong communication, documentation, and case management practices.
• Manage an independent caseload, consistently meeting SLAs, quality standards, and follow-through expectations across all assigned work.

• Provide remote speech therapy sessions for a diverse pediatric population
• Diagnose and develop care plans using Expressable's clinical tools
• Deliver outcomes-focused care with caregiver engagement
• Complete all documentation accurately and on time
• Participate in required training and team communication
• Provide coverage for PTO and sick leave to ensure care continuity

General

• Reconcile daily payment batches in Candid against bank deposits, resolving unapplied or unmatched items.
• Audit claim and payment data for accuracy, proper denial status, and correct payer assignment.
• Validate reimbursement amounts against contracted fee schedules and expected payments.
• Monitor deposit aging, adjustment codes, and denial patterns; escalate discrepancies or unusual trends.
• Maintain accurate reconciliation documentation and ensure audit readiness.
• Prepare and share denial feedback and reconciliation summaries to support process improvements.
• Verify reconciliations and reports for month-end close and financial accuracy.
• Assist with payment integrity projects, such as underpayment reviews and payer audits.
• Collaborate with Billing, Quality, and Compliance to refine processes and enhance revenue accuracy.
• Present reconciliation findings and payer insights in revenue review meetings.

Occupational Therapist

Occupational Therapist

Speech-Language Pathologist

Patient Access Specialist

Speech-Language Pathologist

Speech-Language Pathologist

Speech-Language Pathologist

Speech-Language Pathologist

Speech-Language Pathologist

Speech-Language Pathologist

Speech-Language Pathologist

Speech-Language Pathologist

Speech-Language Pathologist

Speech-Language Pathologist

Revenue Integrity Specialist