Financial Clearance Coordinator
Expressable
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $23 - $26 per hour
About the role
- Verify insurance and benefits to ensure timely financial clearance and accurate coverage documentation.
- Manage prior authorizations and maintain complete billing documentation before services are rendered.
- Serve as the main point of contact for client financial readiness and ongoing insurance support.
- Monitor claim submissions and resolve denials, rejections, or pre-submission issues promptly.
- Collaborate with Client Services, Clinical, and Operations teams to support scheduling and session readiness.
- Provide responsive, accurate assistance to clients and internal partners on insurance and billing matters.
- Identify and resolve workflow delays, ensuring next steps are clearly documented and completed.
- Maintain thorough documentation and escalate complex payer or compliance issues as needed.
- Ensure all work complies with company policies, HIPAA, and applicable regulations.
Requirements
- Associate’s degree or equivalent experience in healthcare administration, business, or a related field
- 2–4 years of experience in medical insurance verification, prior authorization, or healthcare billing/revenue cycle operations.
- Experience working with multiple payers, including commercial insurance, Medicaid and Medicare.
- Familiarity with electronic health records (EHR), billing systems, or practice management software (e.g., Candid, Athena, Kareo).
- Telehealth and multi-state healthcare experience strongly preferred.
- Strong understanding of insurance benefits, authorizations, and claims processes.
- Knowledge of HIPAA, healthcare compliance standards, and payer regulations.
- Excellent attention to detail, accuracy, and documentation practices.
- Strong analytical and problem-solving abilities; able to interpret payer responses and resolve issues independently.
- Clear and professional written and verbal communication skills; customer-service oriented.
- Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced, remote environment.
- Proficiency with spreadsheets, shared documents, and collaboration tools (e.g., Google Workspace, Slack, Airtable).
Benefits
- Exceptional paid time off policies that encourage and support life balance, including a winter break.
- 401k matching to ensure our staff have what they need to enjoy their retirement
- Health insurance options that ensure well being for the whole person and their family
- Company paid life, short-term disability, and long-term disability coverage
- Remote work environment that strives for connectivity through professional collaboration and personal connections
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical insurance verificationprior authorizationhealthcare billingrevenue cycle operationsinsurance benefitsclaims processesattention to detaildocumentation practicesanalytical skillsproblem-solving
Soft Skills
clear communicationcustomer service orientationability to manage multiple prioritiesadaptabilityaccuracy
Certifications
Associate’s degree in healthcare administrationbusiness or related field