Senior Relationship Manager

Export Development Canada | Exportation et développement Canada

Senior Relationship Manager helping EDC finance Canadian exporters across Vancouver Island. Managing commercial portfolios, export financing solutions, client relationships, and regional business development.

Posted 8/19/2026full-timeVictoria • 🇨🇦 CanadaSenior💰 CA$96,557 - CA$128,743 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development and account management, with a strong focus on client relationship building and strategic sales. Proficient in assessing client needs and providing tailored solutions in the international business and financial services sectors.

Highest-signal resume keywords

Business Development ExperienceCommercial Lending ExperienceStrategic Sales Best PracticesClient Relationship ManagementMarket Coverage Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient NegotiationExport Financing AssessmentRisk ManagementMarket Trend AnalysisPortfolio ManagementCross-Selling OpportunitiesProject ExecutionTerritory Strategy DevelopmentClient Qualification

Soft Skills

Trust-BuildingProblem SolvingProfessional CommunicationInterpersonal SkillsCustomer Service

Certifications & Qualifications

Undergraduate Degree in Business AdministrationUndergraduate Degree in FinanceUndergraduate Degree in Commerce

Industry Keywords

International BusinessFinancial ServicesBritish ColumbiaGovernment Security ScreeningClient Portfolio Management

About the role

Key responsibilities & impact

Prospect, grow, maintain and manage a portfolio of medium-sized clients and prospects.
Research and assess potential EDC clients.
Build trust-based relationships with clients.
Determine ways to positively impact client companies and markets.
Evaluate cross-selling opportunities for current clients.
Coordinate EDC resources to offer product solutions.
Provide predictable customer service.
Promote EDC’s total value offering through communication with financial intermediaries and other influential parties.
Leverage and grow EDC’s global network to identify potential clients.
Identify and qualify potential customers and promote the full value proposition available to exporters.
Assess export financing, risk management and other needs and match solutions to those needs.
Manage assigned account portfolios and develop territory strategies and account plans.
Manage portfolio pipeline progression and facilitate transactions where appropriate.
Execute projects, initiatives and tasks related to the market coverage mandate.
Develop market coverage strategies and plans integrated with sector and country strategies.
Identify market trends and intelligence for regional or sector strategies.
Serve as the prospect/client knowledge base and problem solver.
Handle client negotiation strategies and manage interactions professionally.

Requirements

What you’ll need

Undergraduate Degree in Business Administration, Finance, Commerce or other relevant discipline.
A minimum of 5 years of business development experience and commercial lending experience in international business and/or financial services.
Knowledge of best practices in strategic sales and/or account management.
An existing established network in the province of British Columbia.
A valid driver’s license.
Ability to work legally in Canada at the time of application is preferred (Canadian Citizens or Permanent Residents).
Must meet requisite government security screening requirements.

Benefits

Comp & perks

Performance-based incentive
Comprehensive compensation and benefits package
Work-life balance
Hybrid work options
3 to 4 weeks paid vacation
Corporate closure period
Summer early Fridays
No meeting Fridays
Continuous learning opportunities
Training programs
Workshops
Language training
Inclusive workplace and employment equity
Wellness initiatives
Mental health support
Fitness programs
Volunteer opportunities
Social responsibility programs
Relocation assistance for eligible candidates