
Lead Business Analyst – London Markets
Expleo Group
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Represent Underwriting SMEs, and wider London Market business stakeholders within the delivery team.
- Act as the primary liaison between the Product Owner, underwriters, claims/operations SMEs, and technical teams regarding business needs and LM‑specific processes.
- Lead regular sessions to communicate progress, demonstrate new functionality, refine requirements, and ensure prioritisation aligns with underwriting and LM operational value
- Define clear outcomes aligned to underwriting and policy lifecycle objectives.
- Maintain backlog items in Azure DevOps, ensuring:
- User stories follow LM best‑practice structures.
- Prioritisation reflects underwriting value, risk impact, and regulatory considerations.
- Stories include sufficient detail for technical teams, especially where LM data structures or integration with underwriting platforms are involved.
- Each story includes a defined Definition of Done and assigned underwriting stakeholder for sign‑off.
- End‑to‑end traceability is maintained across the SDLC.
- Work with the Project Test Lead to plan UAT scenarios tailored to LM business processes, underwriting validation steps, and regulatory requirements.
- Ensure test coverage reflects underwriting outcomes, placement workflows, policy issuance, endorsements, and bordereaux handling.
- Provide timely progress updates, ensuring alignment between BA deliverables and London Market operational goals.
Requirements
- BCS Business Analysis International Diploma (or equivalent)
- Strong business analysis experience within Agile/iterative delivery environments.
- Demonstrable experience in London Market or specialty insurance, ideally including:
- Underwriting processes
- Delegated authority & bordereaux
- Policy administration
- Proven ability to capture and translate LM requirements into high‑quality user stories.
- Excellent communication skills with underwriters, brokers, SMEs, and technical stakeholders.
- Strong understanding of requirements traceability and alignment to underwriting outcomes.
- Ability to analyse ambiguity and drive clarity through collaboration with LM stakeholders.
- Experience with BPMN 2.0 for mapping underwriting and LM business processes.
- Experience using Azure DevOps (ADO) for backlog, user story, and test traceability.
- Experience supporting UAT phases in an insurance context, particularly London Market programs.
Benefits
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
- Always working as one team, our people are not afraid to think big and challenge the status quo
- As a Disability Confident Committed Employer we have committed to:
- Ensure our recruitment process is inclusive and accessible
- Communicating and promoting vacancies
- Offering an interview to disabled people who meet the minimum criteria for the job
- Anticipating and providing reasonable adjustments as required
- Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people
- “We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.
- We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisAgileuser storiesrequirements traceabilityBPMN 2.0UATpolicy administrationunderwriting processesdelegated authoritybordereaux
Soft Skills
communicationcollaborationanalytical thinkingclaritystakeholder managementleadershipprioritizationdetail-orientedprogress reportingalignment
Certifications
BCS Business Analysis International Diploma