Expleo Group

Lead Business Analyst – London Markets

Expleo Group

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • Represent Underwriting SMEs, and wider London Market business stakeholders within the delivery team.
  • Act as the primary liaison between the Product Owner, underwriters, claims/operations SMEs, and technical teams regarding business needs and LM‑specific processes.
  • Lead regular sessions to communicate progress, demonstrate new functionality, refine requirements, and ensure prioritisation aligns with underwriting and LM operational value
  • Define clear outcomes aligned to underwriting and policy lifecycle objectives.
  • Maintain backlog items in Azure DevOps, ensuring:
  • User stories follow LM best‑practice structures.
  • Prioritisation reflects underwriting value, risk impact, and regulatory considerations.
  • Stories include sufficient detail for technical teams, especially where LM data structures or integration with underwriting platforms are involved.
  • Each story includes a defined Definition of Done and assigned underwriting stakeholder for sign‑off.
  • End‑to‑end traceability is maintained across the SDLC.
  • Work with the Project Test Lead to plan UAT scenarios tailored to LM business processes, underwriting validation steps, and regulatory requirements.
  • Ensure test coverage reflects underwriting outcomes, placement workflows, policy issuance, endorsements, and bordereaux handling.
  • Provide timely progress updates, ensuring alignment between BA deliverables and London Market operational goals.

Requirements

  • BCS Business Analysis International Diploma (or equivalent)
  • Strong business analysis experience within Agile/iterative delivery environments.
  • Demonstrable experience in London Market or specialty insurance, ideally including:
  • Underwriting processes
  • Delegated authority & bordereaux
  • Policy administration
  • Proven ability to capture and translate LM requirements into high‑quality user stories.
  • Excellent communication skills with underwriters, brokers, SMEs, and technical stakeholders.
  • Strong understanding of requirements traceability and alignment to underwriting outcomes.
  • Ability to analyse ambiguity and drive clarity through collaboration with LM stakeholders.
  • Experience with BPMN 2.0 for mapping underwriting and LM business processes.
  • Experience using Azure DevOps (ADO) for backlog, user story, and test traceability.
  • Experience supporting UAT phases in an insurance context, particularly London Market programs.
Benefits
  • Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
  • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
  • Always working as one team, our people are not afraid to think big and challenge the status quo
  • As a Disability Confident Committed Employer we have committed to:
  • Ensure our recruitment process is inclusive and accessible
  • Communicating and promoting vacancies
  • Offering an interview to disabled people who meet the minimum criteria for the job
  • Anticipating and providing reasonable adjustments as required
  • Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people
  • “We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.
  • We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisAgileuser storiesrequirements traceabilityBPMN 2.0UATpolicy administrationunderwriting processesdelegated authoritybordereaux
Soft Skills
communicationcollaborationanalytical thinkingclaritystakeholder managementleadershipprioritizationdetail-orientedprogress reportingalignment
Certifications
BCS Business Analysis International Diploma