ExpertVoice

Manager, AI Operations

ExpertVoice

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $95,000 - $105,000 per year

About the role

  • Serve as the company’s go-to expert on AI tools and capabilities.
  • Lead internal workshops and training sessions to increase confidence in daily AI usage.
  • Manage AI contests and demo sessions that promote creativity and adoption.
  • Create and maintain internal AI playbooks and best-practice resources.
  • Build AI-embedded automations and internal workflows that help teams work smarter.
  • Partner with revenue, ecommerce, expert success, finance, and marketing teams to identify high-impact opportunities for AI leverage.
  • Embed with teams to understand goals and pain points, translating them into practical, testable AI use cases.
  • Evaluate current processes and recommend AI-driven solutions that increase speed, quality, and consistency.
  • Track adoption and usage metrics to understand progress and identify coaching needs.

Requirements

  • 3-5+ years in operations, analytics, product, strategy or a related role within a tech company.
  • Experience building automations or AI-assisted workflows, with a hands-on, experimental mindset; deep technical expertise isn’t required, but strong problem-solving and the ability to turn business needs into practical AI solutions are.
  • Strong understanding of modern AI tools (LLMs, automation platforms, prompt design, workflow builders).
  • Excellent communication skills; able to teach, translate complexity, and inspire teams.
  • Natural curiosity with a bias toward experimentation and continuous improvement.
  • Strong cross-functional partnership skills with the ability to drive adoption and change.
  • Strong project management, prioritization, and organizational skills.
  • A passion for helping people work smarter and elevating overall organizational performance.
Benefits
  • Enjoy competitive pay, plus the chance to earn bonuses through our Company performance plan and annual merit increases.
  • We offer medical, dental, and vision insurance for employees, with coverage extended to eligible dependents.
  • Additionally, our benefits include flexible spending accounts (FSA), health savings accounts (HSA), life insurance, and both short- and long-term disability.
  • Welcome your new addition with up to 15 weeks of paid parental leave for full-time employees.
  • Invest in your future with our 401(k) plan and employer match.
  • Freedom to work from anywhere in the Continental USA! This position offers the flexibility of being fully remote, with the expectation that team members can follow our standard work hours schedule from 10:00am-3:00pm MT Monday-Friday (unless otherwise communicated).
  • Clients often extend exclusive incentive purchase programs to EV employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI toolsautomationsAI-assisted workflowsproblem-solvingprompt designworkflow builders
Soft skills
communication skillsteachingtranslating complexityinspiring teamscuriosityexperimentationcontinuous improvementcross-functional partnershipproject managementorganizational skills