FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Associate Team Lead – Outbound Sales
Expertise.comLead Outbound Sales team for Expertise.com, guiding agents to deliver scheduling services. Focus on coaching and performance assessment in a remote work environment.
About the role
Key responsibilities & impact- Lead a team of Outbound Sales agents
- Deliver matching and scheduling services through outbound calls and messages
- Engage agents in meaningful coaching sessions
- Assess agent calls and provide calibration directions
- Complete performance assessments with accuracy and actionable steps
- Document coaching and assessments with clarity and timeliness
- Initiate workplace changes to meet project expectations
Requirements
What you’ll need- At least 2 years of BPO Leadership experience
- Recent experience within the last 5 years preferred
- Experience in a work-from-home environment
- Strong customer service skills
- Proven track record in sales
- Advanced to expert written and verbal communication skills
- Salesforce knowledge is a plus
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Performance TrackingCustomer Service ExcellenceCall AssessmentCoaching TechniquesPerformance Documentation
Soft Skills
Advanced Communication SkillsTeam EngagementActionable Feedback Delivery