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Bilingual Commissions Administrator – English/Spanish
Experior Financial GroupBilingual Commissions Administrator at Experior Financial Group focusing on processing commission statements and managing inquiries for client agents in a dynamic remote environment.
About the role
Key responsibilities & impact- Collect, process, and input commission statements from various insurance providers
- Analyze commission transactions and cross reference with bank statements
- Manage multiple deadlines to ensure timely commission payments to agents
- Address agent inquiries promptly, accurately, and courteously, including handling challenging situations with professionalism and composure
- Perform additional duties related to the commissions department as assigned by the immediate manager.
Requirements
What you’ll need- Previous experience in an IMO or at a carrier level is an asset
- Bilingual fluency in English and Spanish (written and spoken) is required
- Proficiency with Excel is advantageous
- Strong attention to detail and accuracy
- Excellent time management and organizational abilities
- Capable of managing tight deadlines and multiple priorities effectively
- Effective problem-solving and investigative skills
- Reliable, trustworthy, proactive, with a keen sense of ownership and initiative
- Exceptional verbal and written communication skills
- Approachable and professional in delivering challenging information on the phone, and in email interactions
- Strong computer skills with a capacity to learn new systems
- Ability to handle stressful situations with a positive, proactive attitude
- Positive demeanor with an openness to constructive feedback
- Must reside and be authorized to work in the USA.
Benefits
Comp & perks- Work-life balance with paid vacation and sick days
- Competitive compensation
- Comprehensive medical, dental, and vision benefits
- Flexible work options: on-site, hybrid, and remote
- Career growth and development opportunities
- Diverse team environment
- Straight day shifts with no weekends
- Company events and celebrations
- Tuition reimbursement
- Company-provided equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysiscommission processingtransaction analysisattention to detailtime managementproblem-solvinginvestigative skillscomputer skillsbilingual fluency
Soft Skills
organizational abilitieseffective communicationprofessionalismreliabilityproactivityownershippositive attitudeapproachabilityability to handle stress