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RCM Solutions Specialist
ExperimenticaRCM Solutions Specialist at Passage Health improving billing workflows and operational management for ABA providers. Analyzing revenue cycles and supporting client onboarding efforts.
About the role
Key responsibilities & impact- Review current client billing and revenue cycle processes to identify opportunities for improvement
- Support new client onboarding and RCM implementation activities
- Assist with software configuration, workflow design, and operational setup
- Provide consultative guidance on billing workflows, operational efficiencies, and best practices
- Monitor operational performance across assigned RCM accounts
- Track key revenue cycle metrics, account deliverables, and open action items
- Assist with claim, denial, aging, and payment follow-up coordination
- Support account managers with client requests and operational reporting
- Coordinate issue resolution between billing teams, clients, and internal stakeholders
- Develop expertise in platform functionality, payer workflows, and implementation methodologies
- Create and maintain onboarding documentation, process guides, training materials, and standard operating procedures
- Conduct client training sessions and support user adoption efforts
- Identify operational risks, workflow bottlenecks, and process improvement opportunities
Requirements
What you’ll need- A minimum of one year of experience in ABA Therapy billing and RCM operations
- Experience with ABA RCM management or consulting
- Expertise in using ABA billing software
- Ability to analyze workflows and recommend process improvements
- Strong documentation, organizational, and project management skills
- Ability to manage multiple priorities and deadlines
- Experience working with reporting, account tracking, and operational metrics
- Familiarity with payer processes, claims management, and denial workflows
Benefits
Comp & perks- Competitive salary and equity compensation
- Healthcare, dental, and vision benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ABA Billing SoftwareRevenue Cycle MetricsClaims ManagementDenial WorkflowsOperational Reporting
Soft Skills
Organizational SkillsProject ManagementClient TrainingIssue Resolution