Experience Senior Living

Sales Specialist

Experience Senior Living

full-time

Posted on:

Location Type: Remote

Location: ColoradoFloridaUnited States

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Salary

💰 $115,000 - $125,000 per year

About the role

  • As a Sales Specialist, you will be responsible for driving occupancy and revenue growth across our senior living communities.
  • This position is 100% travel to communities in the Experience Senior Living portfolio.
  • Train and coach sales adjacent staff – Concierge, Director teams, Resident Experience teams
  • Main priority is getting move-ins and working the Sherpa database, alongside teams.
  • Improving process habits/fundamentals of daily strategy sessions and execution of sales tasks.
  • Database review with the RDSM and EDs so that they could be mindful of the issues moving forward
  • Tour path / process review –make suggestions for the tour experience and recommend changes.
  • Improve physical plant and model apartment review –are there areas of the building that don’t show well, brainstorming easy, light lift changes
  • Grow revenue and manage all aspects of sales in the community through designated sales activities.
  • Conduct sales activities that meet or exceed Company standards.
  • Make sales calls to potential residents, referral sources and other resources.
  • Conduct daily sales strategy planning meetings and execution of daily creative follow up home visits and additional activities.
  • Research and maintain current information on local competition and new services and competitors entering the marketplace.

Requirements

  • Experience in senior living, including assisted living and memory care environments preferred
  • Bachelor's degree or equivalent experience and education preferred
  • Background in sales or leasing in the health care or senior living industry helpful
  • Creative and "out of the box" thinker desired
  • Expertise in “relationship selling” and a demonstrated ability to close
  • Experience with motivational interviewing techniques preferred
  • Must demonstrate competence in the following areas:
  • Ability to connect and build trust with clients and their circle of influence
  • Ability to understand and manage emotions arising from client situations
  • Ability to guide clients toward solutions
  • Experience in a customer service-oriented setting necessary
  • Demonstrated ability to work in a team environment
  • Ability to show sincerity and empathy
  • Effective verbal and written communication skills are required, including the ability to communicate openly, honestly, and responsibly with others
  • Ability to read, speak, and understand the English language
  • Ability to work nights, weekends and holidays required
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
  • Must possess a current driver's license
Benefits
  • We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesrelationship sellingmotivational interviewingcustomer service
Soft skills
creative thinkingtrust buildingemotional managementsolution guidanceteamworksincerityempathyeffective communication
Certifications
Bachelor's degree