
Sales Specialist
Experience Senior Living
full-time
Posted on:
Location Type: Remote
Location: Colorado • Florida • United States
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Salary
💰 $115,000 - $125,000 per year
About the role
- As a Sales Specialist, you will be responsible for driving occupancy and revenue growth across our senior living communities.
- This position is 100% travel to communities in the Experience Senior Living portfolio.
- Train and coach sales adjacent staff – Concierge, Director teams, Resident Experience teams
- Main priority is getting move-ins and working the Sherpa database, alongside teams.
- Improving process habits/fundamentals of daily strategy sessions and execution of sales tasks.
- Database review with the RDSM and EDs so that they could be mindful of the issues moving forward
- Tour path / process review –make suggestions for the tour experience and recommend changes.
- Improve physical plant and model apartment review –are there areas of the building that don’t show well, brainstorming easy, light lift changes
- Grow revenue and manage all aspects of sales in the community through designated sales activities.
- Conduct sales activities that meet or exceed Company standards.
- Make sales calls to potential residents, referral sources and other resources.
- Conduct daily sales strategy planning meetings and execution of daily creative follow up home visits and additional activities.
- Research and maintain current information on local competition and new services and competitors entering the marketplace.
Requirements
- Experience in senior living, including assisted living and memory care environments preferred
- Bachelor's degree or equivalent experience and education preferred
- Background in sales or leasing in the health care or senior living industry helpful
- Creative and "out of the box" thinker desired
- Expertise in “relationship selling” and a demonstrated ability to close
- Experience with motivational interviewing techniques preferred
- Must demonstrate competence in the following areas:
- Ability to connect and build trust with clients and their circle of influence
- Ability to understand and manage emotions arising from client situations
- Ability to guide clients toward solutions
- Experience in a customer service-oriented setting necessary
- Demonstrated ability to work in a team environment
- Ability to show sincerity and empathy
- Effective verbal and written communication skills are required, including the ability to communicate openly, honestly, and responsibly with others
- Ability to read, speak, and understand the English language
- Ability to work nights, weekends and holidays required
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Must possess a current driver's license
Benefits
- We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salesrelationship sellingmotivational interviewingcustomer service
Soft skills
creative thinkingtrust buildingemotional managementsolution guidanceteamworksincerityempathyeffective communication
Certifications
Bachelor's degree