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E

Senior Manager, Software Engineering

Experian

. You will lead engineering teams building platform capabilities and solutions for our clients using Experian bureau data and other 3rd party data .

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $176,036 - $316,865 per yearWebsite

Tech Stack

Tools & technologies
AWSAzureCloudCypressDistributed SystemsDockerGoGoogle Cloud PlatformGrafanaJavaJavaScriptJMeterJUnitKafkaKubernetesNode.jsPrometheusPython

About the role

Key responsibilities & impact
  • You will lead engineering teams building platform capabilities and solutions for our clients using Experian bureau data and other 3rd party data
  • You will build data pipelines at scale for our batch clients and integrating with 3rd party providers for our real-time clients
  • You will also advocate for using AI and GenAI technologies across the team, including LLM-powered services, agentic workflows, MCP-based integrations, and Claude Skills for extending agent capabilities
  • Oversee the architecture, design, and implementation of real-time APIs with a focus on scalability, reliability, and latency
  • Create platform evolution, including modernization, observability, AI-enablement, and CI/CD best practices
  • Collaborate with partners to define the long-term vision and roadmap for the API platform, including how you will embed AI capabilities, MCP integrations, and Claude skills into the ecosystem
  • Ensure the team follows software engineering best practices including testing, code reviews, and documentation
  • Guide the use of latest technologies that support real-time processing, event streaming, performance optimization, and AI/LLM integration
  • Lead the delivery of AI-powered features including LLM integrations, retrieval-augmented generation (RAG), agentic workflows, MCP server/client implementations, and authoring of Claude Skills
  • Establish best practices for AI-enabled systems including prompt engineering, evaluation frameworks, model observability, and responsible AI guardrails
  • Guide the design and adoption of test harness frameworks across unit, integration, contract, performance, and end-to-end testing layers
  • Establish AI/LLM-specific evaluation harnesses for prompt regression, output quality scoring, hallucination detection, and evaluation of agentic and MCP-based workflows
  • Champion shift-left testing, automated regression suites, and quality gates integrated into CI/CD pipelines
  • Work with Product Management, DevOps, Data Science, QA, and other engineering teams to align technical plans with our goals
  • Partner with security, compliance, and infrastructure teams to ensure platform meets standards
  • Manage the delivery lifecycle of major platform plans
  • Track important performance metrics and ensure continuous improvement
  • Manage the delivery of insightful dashboards and data visualizations

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Engineering, or related field
  • 8+ years of software engineering experience
  • 3+ years in engineering leadership roles
  • Experience managing real-time, high-throughput API platforms in production environments
  • You have hands-on experience delivering AI/ML or GenAI projects in production
  • Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem (e.g., Claude, OpenAI, LangChain, LlamaIndex, or similar agent frameworks)
  • Experience authoring or working with Claude Skills (or analogous capability-extension frameworks) to package domain expertise for AI agents
  • Background in test engineering and quality automation, including building or scaling test harness frameworks (e.g., JUnit, pytest, TestNG, Cypress, Playwright, k6, JMeter, and Pact for contract testing)
  • Experience designing evaluation harnesses for AI/LLM systems
  • Knowledge of distributed systems, cloud platforms (AWS/GCP/Azure), and modern backend stacks (e.g., Node.js, Java, Go, or Python)
  • Experience with API gateways, load balancing, caching, and observability tools (Kibana, Grafana, Datadog, and Prometheus)
  • Familiarity with event-driven architectures, message queues (Kafka) and stream processing frameworks
  • Experience developing ML Ops capabilities
  • Data Science & ML experience
  • DevOps Knowledge: Docker and Kubernetes

Benefits

Comp & perks
  • Flexible Time Off: 20 Days
  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

ATS Keywords

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Hard Skills & Tools
software engineeringAI/MLGenAIreal-time APIstest engineeringquality automationevaluation harnessesML Opsdistributed systemscloud platforms
Soft Skills
leadershipcollaborationadvocacycommunicationproject managementcontinuous improvementproblem-solvingstrategic planningteam managementstakeholder engagement
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineering