Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
E

Customer Success Manager

Experian

. Manage existing customer relationships by guiding successful execution of data services and advertising campaigns.

Posted 5/12/2026full-timeRemote • New York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manage existing customer relationships by guiding successful execution of data services and advertising campaigns.
  • Be the day‑to‑day lead for client projects, ensuring seamless coordination and delivery across our teams.
  • Educate clients and prospects on data assets, audience strategies, and industry best practices; provide ongoing consultation to uncover challenges and recommend solutions.
  • Communicate with clients, including weekly status calls and occasional travel.
  • Develop solutions aligned with clients' advertising goals and identify opportunities to expand partnerships.
  • Oversee sales revenue targets in partnership with the Account Executive.
  • Collaborate on account planning to identify new data‑driven sales opportunities.
  • Complete standard contracts, renewals, and service agreements.
  • Provide regular updates on projects to Sales Leadership.
  • Partner with the Service Delivery team to scope project requirements and delivery methods.
  • Work with Pricing to determine project costs and obtain quotes.
  • Collaborate with our teams—including Operations, Legal, Compliance, and Finance—to ensure smooth execution.
  • Stay informed on industry trends by engaging with newsletters, trade publications, and other sources.
  • Build relationships across all clients, prospects, and internal departments.

Requirements

What you’ll need
  • Bachelor's degree (or equivalent experience).
  • An interest in ad tech or digital marketing.
  • Organizing and prioritizing your own tasks - The ability to manage a large portfolio of fast‑moving projects.
  • Analyzing data and presenting industry‑specific insights.
  • Expertise in Excel (can maintain complex spreadsheets), PowerPoint.
  • Ability to travel up to ~20% (if located outside NYC).

Benefits

Comp & perks
  • Great compensation package and incentive plan.
  • Core benefits including medical, dental, vision, and matching 401K.
  • Flexible work environment, ability to work remote, hybrid or in-office.
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
  • DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering.

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproject managementadvertising campaign executionaudience strategy developmentcontract managementsales revenue oversightdata-driven salessolution developmentpresentation skills
Soft Skills
client relationship managementcommunicationorganizationprioritizationconsultationcollaborationproblem-solving
Certifications
Bachelor's degree