Business Process Consultant

Experian

. Conduct end to end process assessments, documenting workflows, handoffs, controls, and dependencies.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $100,649 - $174,459 per yearWebsite

Tech Stack

Tools & technologies

PMPRPA

About the role

Key responsibilities & impact

Conduct end to end process assessments, documenting workflows, handoffs, controls, and dependencies.
Analyze qualitative and quantitative data to identify bottlenecks, cost drivers, performance gaps, and risk exposure.
Facilitate discovery and working sessions with SMEs and cross functional teams.
Develop actionable improvements including streamlined workflows, automation opportunities, and procedural or organizational enhancements.
Identify and implement AI enabled process improvements (machine learning, intelligent automation, generative AI).
Build business cases and ROI models to evaluate impact and support prioritization.
Design future-state processes, SOPs, governance models, and system related requirements.
Support change management through stakeholder alignment, communication, training, and adoption tracking.

Requirements

What you’ll need

Bachelor's degree in Business, Operations, Engineering, Finance, or related field
7+ years in process improvement, operations consulting, or continuous improvement roles
Experience with KPIs, dashboards, and performance analysis
Familiarity with Lean, Six Sigma, or DMAIC methodologies
Experience in global, matrixed organizations
Exposure to automation (RPA, workflow tools, system implementations)
PMP or equivalent certification
Experience in regulated or compliance driven environments

Benefits

Comp & perks

Great compensation package including uncapped commission
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

process assessmentsdata analysisworkflow documentationAI enabled process improvementsmachine learningintelligent automationgenerative AIKPI analysisperformance analysisautomation

Soft Skills

facilitationstakeholder alignmentcommunicationtrainingadoption tracking

Certifications

PMP