Product Owner – Employer Services
Experian
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $80,237 - $139,077 per year
Tech Stack
About the role
- Manage and refine the Eforms roadmap, balancing near‑term delivery with strategic investments.
- Translate problems into outcomes by defining epics, user stories, acceptance criteria, and a transparent, prioritized backlog (e.g., RICE/WSJF).
- Deliver value iteratively through MVPs, feature flags and rollouts, release notes, and adoption enablement with Customer Success.
- Engage the right partners and perspectives, facilitating collaboration within and beyond Scrum events.
- Lead Sprint Planning, Reviews, and Retrospectives that encourage healthy critique, learning, and continuous improvement.
- Build cross‑functional relationships across engineering, design, content ops, compliance/legal, and Go To Market, making dependencies visible for predictable delivery.
- Foster team cohesion by exploring diverse perspectives, asking deliberate questions, and surfacing and resolving conflict early.
- Apply commercial and product knowledge by connecting backlog decisions to customer value, risk, and revenue.
- Partner with finance, sales, and customer success to validate assumptions and align product decisions with business and client goals.
- Provide balanced feedback and coach teams on Agile practices (story slicing, DoR/DoD, empirical planning).
Requirements
- Bachelor's degree required
- 2+ years of experience as a Product Owner or Product Manager delivering software products in an Agile environment, with a record of iterative value delivery.
- Experience with Agile fluency (Scrum/Kanban): backlog ownership, user story creation, acceptance criteria, story mapping, refinement leadership, and cross‑team coordination.
- Background in HR compliance, onboarding, employer services, or tax withholding content.
- Experience being able to translate complex requirements into clear product documentation, roadmap narratives, and sprint-ready user stories.
- Experience working with changing requirements, demonstrating organization, prioritization, and proactive issue‑spotting.
- Hands-on expertise with modern product and collaboration tools, including: Jira or Azure DevOps for backlog and sprint management.
- Confluence for documentation, requirements, and decision histories.
- Miro or Mural for discovery, workflow mapping, and team collaboration.
- Familiarity with REST/JSON APIs and tools like Postman to support cross‑functional discussions with engineering.
- Basic comfort with SQL to query data for validation and insights.
- Understanding of microservices, event-driven architecture, CI/CD workflows, feature flags, and cloud environments (Azure preferred).
- Awareness of WCAG accessibility standards, QA automation concepts, and secure‑by‑design practices.
- A desire to facilitate team cohesion, contributing to Agile ceremonies and promoting productive team relationships.
- Openness to exploring commercial considerations behind product decisions.
Benefits
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Fully remote environment
- Flexible time off including volunteer time off, vacation, sick and paid holidays
- DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AgileScrumKanbanbacklog ownershipuser story creationacceptance criteriastory mappingSQLRESTmicroservices
Soft Skills
collaborationteam cohesionorganizationprioritizationproactive issue-spottingfacilitationcommunicationcritical thinkingcoachingconflict resolution