Product Owner – Employer Services

Experian

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,237 - $139,077 per year

About the role

  • Manage and refine the Eforms roadmap, balancing near‑term delivery with strategic investments.
  • Translate problems into outcomes by defining epics, user stories, acceptance criteria, and a transparent, prioritized backlog (e.g., RICE/WSJF).
  • Deliver value iteratively through MVPs, feature flags and rollouts, release notes, and adoption enablement with Customer Success.
  • Engage the right partners and perspectives, facilitating collaboration within and beyond Scrum events.
  • Lead Sprint Planning, Reviews, and Retrospectives that encourage healthy critique, learning, and continuous improvement.
  • Build cross‑functional relationships across engineering, design, content ops, compliance/legal, and Go To Market, making dependencies visible for predictable delivery.
  • Foster team cohesion by exploring diverse perspectives, asking deliberate questions, and surfacing and resolving conflict early.
  • Apply commercial and product knowledge by connecting backlog decisions to customer value, risk, and revenue.
  • Partner with finance, sales, and customer success to validate assumptions and align product decisions with business and client goals.
  • Provide balanced feedback and coach teams on Agile practices (story slicing, DoR/DoD, empirical planning).

Requirements

  • Bachelor's degree required
  • 2+ years of experience as a Product Owner or Product Manager delivering software products in an Agile environment, with a record of iterative value delivery.
  • Experience with Agile fluency (Scrum/Kanban): backlog ownership, user story creation, acceptance criteria, story mapping, refinement leadership, and cross‑team coordination.
  • Background in HR compliance, onboarding, employer services, or tax withholding content.
  • Experience being able to translate complex requirements into clear product documentation, roadmap narratives, and sprint-ready user stories.
  • Experience working with changing requirements, demonstrating organization, prioritization, and proactive issue‑spotting.
  • Hands-on expertise with modern product and collaboration tools, including: Jira or Azure DevOps for backlog and sprint management.
  • Confluence for documentation, requirements, and decision histories.
  • Miro or Mural for discovery, workflow mapping, and team collaboration.
  • Familiarity with REST/JSON APIs and tools like Postman to support cross‑functional discussions with engineering.
  • Basic comfort with SQL to query data for validation and insights.
  • Understanding of microservices, event-driven architecture, CI/CD workflows, feature flags, and cloud environments (Azure preferred).
  • Awareness of WCAG accessibility standards, QA automation concepts, and secure‑by‑design practices.
  • A desire to facilitate team cohesion, contributing to Agile ceremonies and promoting productive team relationships.
  • Openness to exploring commercial considerations behind product decisions.
Benefits
  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Fully remote environment
  • Flexible time off including volunteer time off, vacation, sick and paid holidays
  • DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AgileScrumKanbanbacklog ownershipuser story creationacceptance criteriastory mappingSQLRESTmicroservices
Soft Skills
collaborationteam cohesionorganizationprioritizationproactive issue-spottingfacilitationcommunicationcritical thinkingcoachingconflict resolution