Senior Business Analyst – Healthcare

Experian

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,237 - $139,077 per year

Job Level

Senior

About the role

  • Support implementation teams with deployment of Experian's ClaimSource revenue cycle management system.
  • Provide ongoing assistance to internal teams and clients for remittance payment processing.
  • Analyze internal processes and recommend improvements to enhance efficiency, automation, and effectiveness.
  • Document and communicate complex technical solutions to clients and internal stakeholders.
  • Estimate project scope, complexity, and timelines.
  • Contribute to product documentation, training materials, and process improvements.
  • Assign, track, and report on project tasks; communicate with management and project teams.
  • Build strong relationships with clients and implementation/service teams; participate in regular client calls.
  • Ensure accuracy and completeness of assigned work.
  • Provide technical support—including testing, troubleshooting, debugging, and implementing updates.
  • Review customer data, revenue cycle workflows, and payer notifications; perform optimization and posting reviews.
  • Collaborate across teams to define requirements and support project execution.
  • Track change requests and high‑severity issues.
  • Lead problem-solving on complex issues; provide guidance and training to internal teams and clients.
  • Support continuous improvement initiatives and resource optimization.
  • Maintain project plans and outline processes for new programs as needed.
  • You will report to the Senior Manager of Software Development.

Requirements

  • Bachelor's degree; equivalent experience may be considered
  • 4+ years experience in medical billing, revenue cycle, claims processing, or a related healthcare setting
  • Experience with claims lifecycle, medical billing, remittance and healthcare regulations
  • Experience with X12 Healthcare transactions (835 required)
  • Experience with host system installations or migrations (Epic, Cerner etc.)
  • Advanced analytical skills
  • Strong project management skills
  • Must work in an Agile team environment
  • Work with diverse groups of internal/external organizational members
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
X12 Healthcare transactionsmedical billingclaims processingrevenue cycle managementproject managementanalytical skillstroubleshootingdebuggingautomationprocess improvement
Soft Skills
communicationproblem-solvingrelationship buildingcollaborationguidancetrainingorganizational skillsclient supportteamworkadaptability