Lead Unemployment Tax Operations (Approximately 50%)
Provide strategic and operational leadership for the unemployment tax team delivering services under standard unemployment claims administration contracts.
Oversee core unemployment tax activities, including: Review and routing of unemployment tax correspondence Analysis and validation of unemployment tax rates Execute statutory election opportunities Prepare annual tax rate reports and projections Reimagine and standardize end-to-end unemployment tax processes to improve efficiency, accuracy, and client experience.
Partner with senior leaders on enterprise programs and complex client engagements.
Ensure compliance, scalability, and service delivery across all unemployment tax services.
Lead Payroll Tax Consulting (Approximately 50%)
Lead a team of payroll tax consultants, providing mentorship, and technical guidance.
Be a pod leader, managing payroll tax consulting projects from initiation through completion.
Review technical deliverables to ensure accuracy, quality, and regulatory compliance.
Develop tailored project plans with care for client risks, needs, and objectives.
Be a senior client advisor, maintaining relationships and addressing issues.

Requirements

Bachelor's degree in Accounting, Finance, Business, or a related field (or equivalent experience).
10+ years of experience in payroll tax, unemployment tax, or employer tax services.
Experience leading teams and managing complex, multi-phase projects.
Deep technical knowledge of payroll tax consulting and unemployment tax compliance.
Client-facing experience, including executive-level communication and relationship management.
Experience leading process improvement and operational transformation.
CPA, CPP, or other relevant professional certification.
Experience in consulting, professional services, or project-based delivery environments.
Experience scaling teams or service offerings to support growth.
Familiarity with employer services platforms or strategic partnerships (e.g., payroll providers).

Benefits

Great compensation package and bonus plan.
Core benefits including medical, dental, vision, and matching 401K.
Flexible work environment, ability to work remote, hybrid or in-office.
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payroll taxunemployment taxtax complianceprocess improvementoperational transformationproject managementdata analysisstatutory electiontax rate reportingclient risk assessment

Soft Skills

leadershipmentorshipclient relationship managementexecutive communicationstrategic thinkingteam managementproblem-solvingcollaborationadaptabilityattention to detail

Certifications

CPACPP