Director of UX Design

Experian

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $176,036 - $316,865 per year

Job Level

Lead

About the role

  • Define and lead a user-centered design vision that aligns with Experian's mission to empower consumers to improve their financial health.
  • Partner with Executive leadership to shape product strategy and ensure the design function influences decision-making at the highest levels.
  • Lead the creation of intuitive, inclusive, and impactful experiences across web and mobile platforms that promote trust, engagement, and business growth.
  • Represent the voice of the customer in forums, ensuring design is a catalyst for innovation and measurable outcomes.
  • Ensure consistency and clarity in UX across all products, evolving a unified design language and experience architecture.
  • Lead a design organization with capabilities spanning product design, content design, and design systems.
  • Coach, mentor, and empower designers at all levels, promoting a culture of craft excellence, strategic thinking, and continuous learning.
  • Foster an inclusive, collaborative environment where diverse perspectives lead to better outcomes and team morale.
  • Establish clear career paths, performance expectations, and feedback mechanisms that support individual growth and team accountability.
  • Strengthen existing processes and systems that improve design team efficiency, quality, and collaboration, and develop new processes.
  • Evolve and maintain design systems, libraries, and tooling in partnership with DesignOps and Engineering.

Requirements

  • 8+ years of experience in product design, with 5+ years in a design leadership role within a SaaS or consumer-facing digital business.
  • Experience setting and accomplishing a strategic design vision that inspires user impact and aligns with our goals.
  • Expertise in human-centered design, responsive web and mobile UX, accessibility standards, and platform cohesion.
  • Experience in hiring, mentoring, and scaling, diverse design teams.
  • Experienced in developing and evolving team structures, career frameworks, and performance management practices.
  • Experience with collaboration with Product, Engineering, Marketing, and Research to shape roadmaps and create solutions.
  • Hands-on experience implementing scalable design operations, including design systems, component libraries, and team workflows.
  • Working knowledge of Server-Driven UI (SDUI) architecture and its possible effects on modular design, experimentation, and delivery velocity.
  • Proficient in tracking and communicating design impact through OKRs, usability and CX metrics, and qualitative feedback loops.
  • Fluency in design and collaboration tools such as Figma, Miro, Confluence, Jira, and modern design system platforms.
Benefits
  • Great compensation package & bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible schedule, ability to work remotely, hybrid, or in-office
  • Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designhuman-centered designresponsive web UXmobile UXaccessibility standardsdesign systemscomponent librariesdesign operationsServer-Driven UI (SDUI)OKRs
Soft Skills
leadershipmentoringstrategic thinkingcollaborationcoachinginclusive environmentperformance managementteam accountabilitycommunicationuser impact