Lead Prompt & Automation Engineer
Experian
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $115,747 - $208,344 per year
Job Level
Senior
Tech Stack
AWSDynamoDBJavaScript
About the role
- Design, implement, and refine prompts and conversational flows for agentic automation, ensuring high-quality consumer self-service experiences
- Develop innovative, scalable components with JavaScript in a specialized scripting framework
- Develop solutions to increase automation and create consumer self-service capabilities across Experian's contact center channels
- Leverage Generative AI coding assistants to accelerate development, improve code quality, and enhance productivity throughout the software lifecycle
- Conduct code reviews and ensure adherence to best practices for software development, including testing and documentation
- Provide technical guidance and mentorship to junior developers, fostering a collaborative and innovative team environment
- Regularly assess, monitor and optimize the performance of applications, ensuring optimal performance and responsiveness
- Implement and maintain CI/CD pipelines to automate the build, test, and deployment processes
- Troubleshoot and resolve complex technical issues, ensuring the stability and reliability of the software
- Create and maintain comprehensive technical documentation for developed features, configurations, and systems
Requirements
- Demonstrated experience in prompt engineering for agentic automation and consumer self-service applications
- 3+ years of JavaScript experience required
- Experience with AWS technologies such as DynamoDB and Lambda
- Must have a demonstrated knowledge of how to use GenAI in accelerating coding and testing (GitHub Copilot, ChatGPT, MS Copilot, or similar tool)
- Ability to lead and inspire a team, promoting a collaborative work environment
- Participation in an on-call rotation (required)
Benefits
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
JavaScriptprompt engineeringautomationcode reviewsCI/CDtechnical documentationtroubleshootingtestingconsumer self-serviceGenerative AI
Soft skills
leadershipmentorshipcollaborationteamworkcommunication