Onboarding Specialist

• Analyze contracts and project documentation to define scope and requirements.
• Review client configurations during quality assurance and create technical build specifications.
• Configure accounts, platforms, and products, including user provisioning and authentication setup.
• Troubleshoot and resolve eligibility and provider ID errors, ensuring compliance with EDI standards.
• Lead onboarding meetings, document important decisions, and keep partners aligned.
• Recommend process improvements and automation opportunities to enhance efficiency.

Client Onboarding Consultant

Senior Customer Onboarding, Success Manager