Data Analyst

• Build tasks assigned through the Data Services ticketing system, ensuring Service level agreement adherence and process compliance
• Follow established processes to ensure execution across tasks
• Maintain data ingestion tools and automation scripts.
• Convert, manipulate and prepare large volumes of data for ingestion using excel
• Resolve data import errors by identifying and correcting issues, handling missing values, and removing inconsistencies in datasets
• Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across multiple products
• Maintain high customer satisfaction with good service, technical and advisory skills, and acquired knowledge of the work product.