Client Services Processing Analyst
Experian
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇷 Costa Rica
Visit company websiteJob Level
JuniorMid-Level
About the role
- Collaborate with internal and external groups to define process requirements for project
- Interpret orders and select appropriate tools to process orders
- Use different applications/tools to start production processes or equivalent actions depending on computing environment
- Assess project complexity and estimate development time frame
- Manage project resources on assigned projects
- Outline processing plans to help implement new programs
- Monitor accuracy and completeness of all assigned jobs
- Troubleshoot and implement necessary program changes, or additions
- Communicate status with team members, end-users and clients within client expectations
- Create custom project code that meets client requirements and expedite processing when needed
- Mentor new team members
- Process multiple projects at the same time and prioritize accordingly
- Identify problems/solutions and lead research on complex issues
- Be a resource to resolve technical problems
- Provide technical training and support
- Lead client or management meetings
- Stay informed about new technology, procedures and programs and understand related software systems
- Provide input to improve product documentation and training Process orders assigned daily
Requirements
- Bachelor's degree or equivalent experience required preferably in the Computer Science area
- Requires 2+ years of experience in a computing environment
Benefits
- Medical, life and dental insurance
- Asociacion Solidarista
- International Share Save Plan
- Flex Work/Work from home
- Paid time off
- Annual Performance Bonus
- Education Reimbursement
- Family Bonding
- Bereavement Leave
- Referral Program
- more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcustom project codingtroubleshootingtechnical trainingprocess requirements definitionproject resource managementprogram implementationorder processingdevelopment time estimationsoftware systems understanding
Soft skills
collaborationcommunicationmentoringproblem-solvingprioritizationleadershiptechnical supportresearchstatus reportingclient management
Certifications
Bachelor's degree in Computer Science