Expereo

Senior Enterprise Automation Engineer

Expereo

full-time

Posted on:

Location Type: Hybrid

Location: KatowicePoland

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About the role

  • Workflow Orchestration: Design and implement automated Joiners, Movers, and Leavers (JML) processes integrating SuccessFactors with Microsoft Entra ID.
  • Service Desk Automation: Build and maintain complex automation rules within Jira Service Management (JSM) to handle intake, approvals, and ticket routing.
  • Identity & Access Management (IAM): Automate group memberships, license assignments, and application provisioning using Entra ID Governance and Power Automate.
  • Endpoint Management: Script and automate device configuration profiles and application deployments via Microsoft Intune.
  • API Integration: Develop custom "glue" code or use middleware to connect the Atlassian stack with Microsoft 365 and third-party SaaS tools.
  • Continuous Improvement: Audit existing manual IT tasks and propose automated alternatives to reduce "toil" across the Operations team.
  • Collaborate with platform and digital teams to ensure internal automation patterns can evolve toward broader service orchestration and platform reuse.

Requirements

  • The Microsoft Stack: Deep expertise in Entra ID (Azure AD), M365 Administration, and Microsoft Intune.
  • The Atlassian Stack: Advanced knowledge of Jira Cloud and Jira Service Management, and Automation for Jira.
  • Scripting & Development: Proficiency in PowerShell is mandatory. Experience with Python or Graph API is a significant plus.
  • Integration Frameworks: Experience working with REST APIs, JSON, and Webhooks.
  • Logic & Low-Code: Mastery of Power Automate (LCS) and Logic Apps.
  • Systems Thinking: The ability to see how a change in the HR system ripples through to the end-user's laptop and access rights.
  • Security-First Mindset: Understanding the principle of "Least Privilege" and ensuring automations don't create security loopholes.
  • Analytical Problem Solving: You don't just patch symptoms; you find the root cause and automate the solution.
  • Stakeholder Communication: Ability to translate complex technical workflows into business value for HR and Finance partners.
  • Preferred Qualifications: Certifications such as Microsoft Certified: Azure Administrator Associate or Atlassian Certified Professional in Jira Service Management.
  • Experience in a "Cloud-First" environment with a focus on SaaS operations.
  • Familiarity with Agile methodologies and Scrum/Kanban frameworks.
Benefits
  • A dynamic, international work environment with growth opportunities
  • Exposure to cutting-edge technologies and large-scale global networks
  • Learning and development support to build your career in product management
  • Competitive compensation and benefits
  • Private Healthcare Plan
  • Pension Plan
  • Hybrid working
  • 25 days Holiday
  • Beyond the Job: We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Workflow OrchestrationService Desk AutomationIdentity & Access ManagementEndpoint ManagementAPI IntegrationScriptingPowerShellPower AutomateREST APIsJSON
Soft Skills
Continuous ImprovementSystems ThinkingSecurity-First MindsetAnalytical Problem SolvingStakeholder Communication
Certifications
Microsoft Certified: Azure Administrator AssociateAtlassian Certified Professional in Jira Service Management