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About the role
Key responsibilities & impact- Create engaging social media content for multiple platforms including Instagram, FB, Pinterest
- Schedule and publish content
- Create blog content
- Manage new product uploads including product descriptions, creating images and website copy
- Monitor social engagement and reply to comments/DMs
- Assist with customer service enquiries
- Track content performance and suggest improvements
- Research trends and content ideas
- SEO optimisation
- Create EDMs/email campaigns on Klaviyo, analyse performance, clean and manage customer lists, create customer segments
- Create and edit Reels and short-form video content
- Plan and manage monthly content calendars
Requirements
What you’ll need- Portfolio of social media work (examples of content created, campaigns managed, or videos produced).
- Strong English written communication and copywriting skills
- Previous ecommerce marketing experience
- Experience managing social media for a brand
- Experience creating Reels and short-form video content
- Ability to use, learn and adapt with AI
- Strong Canva or similar skills
- High attention to detail
- Excellent organisational and time management skills
- Proactive attitude and willingness to problem solve
- Ability to work independently and manage priorities
- Reliable device and high speed internet for remote work
- Experience with or ability to learn: Shopify, Canva, Klaviyo, Meta Business Suite, CapCut, ChatGPT, Social scheduling tools
Benefits
Comp & perks- Long-term opportunity with a growing Australian ecommerce brand
- Creative and collaborative environment
- Flexible remote work
- Opportunity to contribute ideas and help shape the brand
- Supportive family-run business culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SEO optimisationcopywritingcontent creationsocial media managementecommerce marketingvideo content creationemail campaignscontent performance trackingtrend researchcustomer segmentation
Soft Skills
written communicationattention to detailorganisational skillstime managementproactive attitudeproblem solvingindependencepriority management
