Artificial Intelligence

• Fine-tuning and evaluating LLMs (e.g., instruction tuning, prompt optimization, retrieval-augmented generation, and domain adaptation) on healthcare policy and operational data to improve accuracy, consistency, and explainability
• Prototyping multi-agent systems
• Integrating external tools (APIs, browsers, FHIR data)
• Building feedback loops for continuous learning and governance

Healthcare AI Solutions Intern

Full-stack Engineer

• Lead and support multiple client engagements within the Life Insurance and Annuity domain.
• Collaborate with business stakeholders, project managers, business analysts, and development teams to analyze business requirements and design effective technical solutions.
• Participate in project planning, estimation, and solution architecture discussions.
• Conduct design reviews and provide recommendations on application architecture, data flow, and system integration.
• Ensure adherence to Project Life Cycle Methodology, IT control policies, and corporate architecture standards.
• Prepare and maintain high-level and low-level technical design documents and specifications.
• Provide technical leadership to development and support teams across onshore and offshore locations.
• Drive code quality through code reviews, best practices, and development standards.
• Identify opportunities for process improvement, automation, and adoption of emerging technologies.
• Stay current with industry trends, technologies, and market developments related to Life Insurance and Annuity products.
• Must be able to understand and leverage latest AI capabilities via enterprise tools like GitHub Copilot, Claude Code and in-house Models to gain operational efficiency and high throughput.

Technical Lead

Product Manager

• Oversee product development and manage product lifecycles
• Develop product strategies and manage product roadmaps
• Coordinate with cross-functional teams
• Work with stakeholders to address product challenges and drive successful outcomes
• Oversee project planning, execution, and delivery
• Manage project teams and develop project plans
• Ensure projects meet objectives and deadlines

Payroll

• Handle social security, Medicare, federal, state, FUTA/SUTA taxes
• Timesheet and Vacation Hours calculation & adjustment
• Knowledge on payroll journal entries
• Processing of 401K
• Handling Employee queries through emails
• File transfer (Company code transfers)
• Excellent knowledge on Garnishments/tax levies

Senior Associate – Payroll Processing

Cloud Engineer

• Design and implement cloud solutions
• Optimize cloud infrastructure for performance and cost efficiency
• Ensure cloud solutions meet security and compliance standards
• Provide technical support for cloud environments
• Collaborate with stakeholders to address cloud needs.

Accounts Payable

• Enters, codes, and submits invoices for approval in the Concur system.
• Review all invoices for appropriate documentation and approval prior to payment.
• Responds to inquiries on a timely basis from vendors and field personnel.
• Reconcile vendor statements, research and correct discrepancies
• Assist in month end closing process
• Responds and provides resolution to company helpdesk tickets.
• Reviews Travel & Expense Reimbursement reports to ensure compliance with the Company Travel Policy.
• Prepare payments for approval from Treasury, save files and approvals.
• Process payments via ACH, Check, Wire and Credit Card in system (Lawson).
• Maintain copies of all approved registers.
• Reconcile and process credit card statements.
• Updates and maintains the Vendor Master File.
• Obtains W-9 forms, perform Tin Checks and prepares paperwork for new vendor set up in accounting system (Lawson).
• Prepare new vendors for approval and save approval files.

Accounts Payable Coordinator

Business Intelligence Developer

• Lead the development, implementation, and maintenance of Power BI reports, dashboards, and analytical solutions.
• Build and maintain complex data models, including data warehousing, DAX calculations, and optimized Power BI solutions to support scalable insights.
• Design and implement role-based security models and user access within Power BI to protect sensitive data.
• Maintain and optimize Power BI datasets, reports, and workspace structures for efficient access and management.
• Collaborate with data engineering teams using Databricks to source, clean, and load data, ensuring high data quality and alignment with Power BI requirements.

Power BI Developer

Product Designer

• Design intuitive and visually appealing user interfaces for web and mobile applications.
• Conduct user research, usability studies, and gather feedback to improve user experience.
• Create wireframes, mockups, user flows, journey maps, and interactive prototypes.
• Collaborate with product managers and developers to translate requirements into effective design solutions.
• Ensure consistency in branding, typography, colors, and design systems.
• Optimize designs for responsiveness, accessibility, and usability.
• Participate in design reviews and iterative improvement cycles.
• Work closely with development teams to ensure accurate implementation of designs.

UI/UX Designer

Project Manager

• Manage end-to-end delivery of digital transformation projects across Agile/Waterfall environments, ensuring predictable execution, governance, and stakeholder alignment in a client-facing setup.
• Lead 2–3 concurrent projects from initiation to deployment with ownership of scope, cost, schedule, and quality.
• Drive Agile (Scrum/Kanban) and Waterfall delivery models in hybrid execution setups.
• Prepare and manage project plans, RAID logs, status reporting, and governance artefacts.
• Ensure effective stakeholder communication (client + internal).
• Manage cross-functional teams for timely delivery.
• Track financials, resource utilisation, and delivery metrics.
• Contribute to continuous improvement and process standardisation.
• Operate in high-pressure environments with strong execution discipline.

Scrum Master

• Facilitate Scrum events and coach team members.
• Manage timelines and resolve issues.
• Encourage continuous improvement and track progress.
• Serve as the point of contact for communications.

Auditor

• Supervise and manage the daily activities of the surgery coding and audit teams, including in-house and contract auditors.
• Allocate workload, monitor performance, and ensure timely completion of assigned tasks in alignment with project timelines.
• Conduct regular team meetings to communicate updates, review performance, and address challenges or process changes.
• Foster a positive and productive work environment that encourages collaboration and accountability.
• Ensure that coding audits meet defined accuracy, quality, and productivity benchmarks.
• Review audit results, identify trends or recurring issues, and implement corrective actions to maintain quality standards.
• Collaborate with Quality Assurance and Training teams to address performance gaps through targeted coaching and retraining.
• Monitor operational workflows to identify bottlenecks and recommend process enhancements for greater efficiency.
• Support the development and implementation of best practices in surgical coding operations.
• Ensure seamless coordination between coding, auditing, and training functions to maintain alignment with business objectives.
• Ensure strict adherence to HIPAA, OIG, and other compliance and confidentiality regulations.
• Maintain and track key performance metrics, preparing regular reports for senior management.
• Address audit discrepancies, process deviations, and non-compliance issues promptly and effectively.
• Act as a point of contact between the audit team, management, and clients to ensure smooth communication and issue resolution.
• Participate in client calls and internal reviews to discuss project status, performance, and quality outcomes.
• Support audit planning and resource allocation based on client requirements and project priorities.

Assistant Manager – SME, Coding Auditor

Accounting Manager

• Responsible for processing routine premium payments applied to new policies or renewals.
• Following all applicable compliance procedures for processing such payments, including federal anti-money laundering.
• Accountable for reconciliation, research, and resolution of outstanding items.

Payment Processor – Premium Accounting Associate

Software Engineer

• Support application design, development, and testing
• Assist with troubleshooting application-specific issues
• Learn business requirements with functional teams
• Create and maintain technical documentation
• Communicate effectively with team members
• Participate in Agile Scrum meetings and sprint activities
• Assist in diagnosing and resolving application and system issues
• Support incident reviews and documentation
• Assist with sprint and release deliveries
• Provide application and technical production support

Junior Developer

Business Analyst

• Seek, develop, and help implement Enterprise Data Management Solutions that improve efficiency and productivity for clients.
• Work independently and collaboratively with internal and client teams to ensure project success.
• Engage with clients across industries and collaborate with all aspects of a Data Management organization.
• Work closely with Cloud Architects, Data Architects, Data Engineers, and Project Managers.

AVP Data Management Analyst

• Assist in documenting business and product requirements based on client needs.
• Support test case creation and execution for Quality Assurance activities.
• Participate in system testing and validation of changes.
• Help reproduce reported issues to support debugging and resolution.
• Assist with proof-of-concept activities to understand system capabilities.
• Participate in client meetings as a supporting team member.
• Learn actuarial and insurance concepts relevant to supported products.
• Support internal documentation, projects, and sales initiatives as assigned.

EXL