Producer

• Oversee all facets of production, purchasing, and execution of print jobs
• Collaborate with suppliers, internal team members, and external stakeholders to plan, purchase, and execute campaigns that meet quality standards and maintain competitive pricing

Senior Production Manager

Technical Project Manager

• Lead projects from requirements definition through to deployment
• Coordinate internal and external resources (partners and clients)
• Analyze project progress and adapt project scope, timelines, and costs as needed
• Build and maintain strong relationships with key stakeholders
• Lead Scrum ceremonies in a hybrid Agile environment
• Review project artifacts for SDLC governance compliance
• Manage project resourcing and cost management
• Ensure timely reporting of status, risks, and issues to senior leadership

SDET

• Develop and manage small data quality projects.
• Ensure documentation and data quality standards are adhered to.
• Develop and deliver training sessions on data quality best practices.
• Provide feedback and support to junior team members.

Test Engineer

Analyst

• Oversees work performed by the home health clinical audit program to ensure that EXL’s standard of accuracy is met.
• Undertakes quality review of random and targeted clinical coding audits, involving and consulting with clinical auditors, clinicians, and managers to enhance the accuracy and completeness of audits performed.
• Develops audit feedback sessions to all staff from routine internal audit, identifying general training trends and requirements.

Quality Analyst, Lead Assistant Manager

• Oversee work performed by the Clinical DRG auditors to ensure that EXL’s standard of accuracy is met
• Undertake a quality review of random and targeted clinical DRG audits
• Apply clinical judgment for DRG audits to ensure accuracy of inpatient DRG coding
• Responsible for reviewing the accuracy and consistency of clinical DRG auditing auditors to ensure audits are appropriately marked for findings and no findings
• Mentor Clinical DRG auditors
• Recommend process changes to improve quality and performance
• Communicate with peers and management
• Provide root cause analysis on errors
• Perform other duties as assigned
• Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs

Quality Analyst – Diagnosis-Related Group, Healthcare

Data Engineer

• Design, build, and maintain efficient, reusable, and reliable architecture and code for data pipelines and data applications on AWS.
• Build robust data ingestion pipelines (from on-prem to AWS and within AWS) using AWS services such as Glue, Redshift, S3, Lambda, EMR/Spark, Kinesis, and SQS.
• Develop and manage ETL/ELT processes to collect, process, and store data from multiple sources, ensuring data quality, integrity, and security.
• Architect and implement end-to-end data solutions (ingestion, storage, integration, processing, access) on AWS, with a focus on data lakes and data warehouses.
• Participate in the architecture and system design discussions for high-scale data engineering projects.
• Independently perform hands-on development, unit testing, and participate in code reviews to ensure adherence to best practices.
• Implement serverless applications using AWS Lambda, API Gateway, Step Functions, and other AWS technologies.
• Migrate data from traditional relational databases, file systems, and APIs to AWS-based data lakes (S3), RDS, Aurora, and Redshift.
• Implement high-velocity streaming solutions using Amazon Kinesis, SQS, and Kafka (preferred).
• Architect and implement CI/CD strategies for enterprise data platforms.
• Collaborate with product, operations, QA, and cross-functional teams throughout the software development cycle.
• Stay abreast of new technology developments, implement POCs for new tools/technologies, and onboard them for real-world use cases.
• Identify and resolve performance issues and continuously optimize for cost, reliability, and scalability.

Lead Data Engineer

Auditor

• Oversees work performed by the Clinical DRG auditors to ensure that EXL’s standard of accuracy is met.
• Undertakes a quality review of random and targeted clinical DRG audits.
• Apply clinical judgment for DRG audits to ensure accuracy of inpatient DRG coding
• Responsible for reviewing the accuracy and consistency of clinical DRG auditing auditors to ensure audits are appropriately marked for findings and no findings
• Mentor Clinical DRG auditors
• Recommend process changes to improve quality and performance
• Communicate with peers and management
• Provide root cause analysis on errors
• Perform other duties as assigned
• Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures and programs

Quality Analyst IV – Clinical Validation Auditor, Healthcare

Trainer

• Deliver onboarding training for new DRG auditors and refresher training for tenured auditors.
• Develop and maintain training content and modules related to medical coding and billing, including ICD-10-CM, CPT, and HCPCS
• Evaluate training effectiveness; analyze coding audit errors and audit trends to identify root causes and deliver targeted training or remediation.
• Mentor DRG auditors and provide coaching and performance feedback as needed.
• Conduct quality reviews related to initial audits and appeals in order to support training insights and skill reinforcement.
• Identify opportunities beyond standard audit findings that may result in additional recoveries and incorporate learnings into training.
• Maintain current knowledge of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding guidelines.
• Track and consolidate learner performance data from quizzes, exams, and assessments, and present summarized insights during weekly meetings.
• Perform all responsibilities in accordance with company compliance, information security, and regulatory requirements.
• Perform other duties as assigned.

Diagnosis-Related Group Trainer

Full-stack Engineer

• Design, develop, test and document state-of-the-art cloud solutions leveraging services available in AWS, Azure and GCP, as well as required third-party capabilities, for our Voice AI and Fraud Detection products.
• Build and lead teams of engineers – hiring, structuring and growing the multi-disciplinary pods that deliver our Voice AI and Fraud Detection solutions on EXLerate.ai.
• Ensure all development follows EXL Digital's engineering best practices, including security, quality, CI/CD and observability.
• Contribute to the digital AI solution strategy for the target industry segments, with a focus on Voice AI and Fraud Detection use cases.
• Support presales and delivery efforts of our AI solutions, with a focus on IT engineering and security efforts.
• Foster deep relationships with technical stakeholders at our top clients by demonstrating insight and thought leadership on the application of digital and agentic AI in their context to help them meet their business goals.
• Work with teams across the business to generate innovative AI solution opportunities, and drive innovation across digital engineering around agentic AI, Voice AI and fraud analytics.

Engineering Leader

Executive

• Processing NON PO/PO Invoices
• Enter time-sensitive Utility invoices and research any past due amounts to ensure for current accounts
• Ensure SLA target are achieved
• Month-end responsibilities include ensuring that all invoices are processed by month-end
• Ability to comprehend complex information quickly & respond with clear solutions
• Receiving Inbound Calls and providing customer service support
• Review Medical Claims
• Check debit card status
• Assist members in filing their claims
• Website assistance

Solutions Engineer

• Configure and Deploy Databricks workspaces for different Cloud Providers to include Azure, AWS utilizing Infrastructure As Code
• Implement and maintain Databricks Platform governance policies and fine-grained access control
• Collaborate with Software Developers, gathering technical requirements and developing Infrastructure as Code to deploy and configure Databricks Resources
• Work in a collaborative team environment, sharing, evaluating, and reviewing code, processes and operations
• Develop, maintain and manage code in Azure DevOps/GIT working with Terraform, Bicep, and PowerShell
• Full understanding of Agile, Scrum and CI/CD methodology
• Understand and implement security utilizing Users, Groups, and Permissions, both from Active Directory
• As needed complete work during maintenance windows/off hours; act as an escalation point for 24 x 7 systems
• Configure, maintain, and troubleshoot infrastructure, software, and systems connectivity
• Develop and implement business continuity and disaster recovery plans related to Databricks and Cloud services
• Discover and implement opportunities to utilize Artificial Intelligence

Associate Consultant – Technology Solutions Delivery

Account Manager

• Ownership of Growth, Client engagement, NPS, Profitability across a portfolio of banking clients
• Bring a deep understanding of the current marketplace and competitor offerings to drive the organization’s growth strategy and investments
• Partner with clients to develop transformation agenda and value creation
• Manage proposals with full ownership and accountability for the opportunity
• Provide complete ownership and accountability for managing competitive proposals, and working closely with sales enablement teams to ensure high quality of proposals
• Ensure optimal deployment of resources to achieve business goals
• Create and execute strategic account plans to maximize revenue and profitability by driving cross-sell, pace of volume ramps, time to proficiency and client satisfaction
• Develop C-level and cross-functional contacts and touchpoints in the client organization through regular objective-based interaction forums and review governance cadence
• Scout and scope new opportunities within the account by participating in client’s review meetings – identify problem statements and map EXL services and products to develop customized solutions
• Mentor teams for seamless delivery and transformation

Senior Account Manager – Banking and Payments

Insurance

• Conduct virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies to analyze replacement cost value and to assess risk.
• Complete the requisite number of surveys each month to achieve personal revenue production goals, and complete other special projects as assigned by their manager.
• Conduct property surveys on high value homes, documenting the construction materials, workmanship and special features of the structure.
• Generate an estimate replacement cost based on industry calculators, EXL resources and personal findings at the home.
• Observe and assess physical and liability hazards to the property and document all such hazards for underwriting.
• Engage business owners to discuss and ascertain corporate safety culture, loss history, risk management controls and maturity of company safety programs.
• Complete a detailed survey report write-up, including narrative assessment.

Field Insurance Inspector

Cloud Engineer

• Design, build, and manage scalable AWS infrastructure including EC2, EKS, Lambda, API Gateway, VPCs, IAM, Security Groups, Load Balancers, and routing components.
• Implement Infrastructure-as-Code (IaC) using Terraform/AWS CDK to automate provisioning, scaling, and environment management.
• Set up and manage DevOps pipelines using GitHub, GitHub Actions, CodeBuild, CodeDeploy and ArgoCD to support automated build, test, and deployment workflows.
• Design, deploy, and manage Databricks workspaces, clusters, cluster policies, Unity Catalog, networking, and security integrations on AWS.
• Partner with data engineering teams to enable reliable execution of pipelines, data ingestion frameworks, batch processing, and workflow orchestration.
• Automate deployment and lifecycle management of data platform components, including Databricks jobs, workflows, libraries, secrets, service principals, and environment configurations.
• Collaborate with data engineering teams to support infrastructure components such as AWS Glue, Lambda, Databricks on AWS, DynamoDB, and Redshift.
• Monitor and optimize platform performance, reliability, and cloud costs for data engineering workloads and analytics platforms.
• Troubleshoot platform, connectivity, and workload issues.
• Utilize AWS Well-Architected Framework principles to design secure, reliable, cost-efficient, and high-performing solutions.
• Implement platform governance, access controls, security standards, and operational best practices across cloud and data platforms.
• Contribute to establishing DevOps best practices, reusable templates, and standard operating procedures across engagements.

Platform Engineer – Databricks, Cloud

Client Partner

• Develop and execute Commercial Banking growth plans within existing strategic banking accounts.
• Establish relationships with Commercial Banking business leaders and key decision-makers.
• Identify whitespace opportunities across Commercial Banking, Commercial Lending, Treasury Management, Risk, and Operations.
• Partner with existing account teams to expand EXL's footprint and increase wallet share.
• Build trusted advisor relationships with Commercial Banking executives and business leaders.
• Leverage industry network and market knowledge to create access to new buying centers.
• Facilitate executive conversations around growth, risk, efficiency, and transformation priorities.
• Identify and qualify opportunities aligned to Commercial Banking priorities.
• Shape client conversations around data, analytics, AI, and operational transformation.
• Partner with EXL domain and solution teams to develop compelling business cases and proposals.
• Support opportunity pursuits through executive presentations, workshops, and strategic account planning.
• Maintain deep understanding of Commercial Banking trends, competitive dynamics, and emerging technologies.
• Provide market intelligence and thought leadership to clients and internal stakeholders.
• Represent EXL at industry forums, client events, and executive briefings.