EXL

Vice President, Client Partner – Insurance

EXL

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

Tech Stack

Cloud

About the role

  • Leading and expanding client engagement for strategic accounts in the Insurance industry
  • Manage existing client relationships and elevate the client experience
  • Drive significant portfolio growth through strategic account planning and solution delivery
  • Act as a trusted advisor to clients providing insights and thought leadership
  • Oversee deal structuring, negotiation, and execution to support business expansion
  • Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction
  • Deliver the full spectrum of EXL’s service offerings aligned with client goals
  • Focus on scaling growth, managing complex deals, and transforming traditional client relationships into strategic partnerships

Requirements

  • 15+ years of experience for leading and expanding client engagement with deep EMEA market experience.
  • Proven track record in account management, sales, or business development, ideally within insurance sector
  • Strong knowledge of EMEA region enterprise sectors, buying behaviors, regulatory environment, and industry dynamics.
  • Dedicated to achieving business results, with a focus on driving growth while maintaining a client-centric approach
  • Adept at leading cross-functional teams and influencing across matrixed organizations.
  • Demonstrated ability to develop talent, set high delivery standards and should have ability to demonstrate thought leadership and provide strategic guidance to clients
  • Strong curiosity and working knowledge of data, AI, digital transformation, and their enterprise applications.
  • Ability to align client needs with EXL’s offerings in AI, analytics, cloud, and automation
Benefits
  • A competitive salary with a generous bonus
  • Private healthcare
  • Critical illness life assurance at 4 x your annual salary
  • Income protection insurance
  • Rewarding pension
  • Everyday financial well-being solutions, such as cash back cards
  • Cycle Scheme offering savings on bikes and cycling accessories
  • Professional and personal development opportunities
  • Learning initiatives including online courses, seminars, and workshops
  • Employee Stock Purchase Plan (ESPP)
  • Flexible hybrid working model
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementbusiness developmentstrategic account planningdeal structuringnegotiationsolution deliverydataAIdigital transformationanalytics
Soft Skills
client engagementclient experiencethought leadershipcross-functional team leadershipinfluencingtalent developmentdelivery standardsclient-centric approachstrategic guidancecuriosity