Account Manager
EXL
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Oversee a group of accounts and deliver excellent customer service
- Help drive business growth by supporting sales efforts with both current and potential clients
Requirements
- This individual must exhibit the highest levels of professionalism and expertise when interacting with clients and EXL stakeholders
- Deep understanding of the insurance industry, specifically P&C
- Strong track record of meeting or exceeding targets and goals
- Bachelor’s degree in business administration, sales, marketing, or related field is preferred
- Excellent communication, presentation, and negotiation skills
- Strong analytical and problem-solving skills
- Self-motivated and able to work independently as well as part of a team
- Ability to travel as required
Benefits
- Remote role
- Manage the overall health and growth of assigned accounts
- Drive excellent relationships with existing and prospective customers to achieve revenue targets
- Generate new business opportunities with existing and prospective customers
- Conduct presentations and demonstrations to clients and prospective clients to showcase how our solutions can help them streamline their workflow
- Perform client advocacy by collaborating with operations to ensure client requirements are met, and satisfaction levels consistently exceed expectations
- Coordinate proper account maintenance including client guidance, contract renewal, and complaint resolution
- Lead effective meetings and visits with clients and prospects
- Track and report on sales activities and provide regular updates to management
- Maintain a high level of knowledge about the insurance industry, market trends, and competitive landscape
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
professionalismcustomer servicecommunication skillspresentation skillsnegotiation skillsanalytical skillsproblem-solving skillsself-motivatedteamwork
Certifications
Bachelor’s degree