EXL

Technical Business Analyst – Insurance

EXL

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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About the role

  • Design, build, and optimise SQL queries to extract, analyse, and validate insurance data
  • Work with business users and product owners to gather and document requirements
  • Conduct stakeholder interviews and translate business needs into user stories
  • Prepare and maintain BRDs, FSDs, User Stories & Acceptance Criteria
  • Maintain version control and documentation in Confluence
  • Work with cross-functional teams including Development, QA, and Architecture
  • Participate in backlog grooming, sprint planning, and UAT support
  • Ensure end-to-end requirement traceability in Jira
  • Communicate risks, dependencies, and impacts proactively

Requirements

  • 3–5 years of experience as a Business Analyst / Technical BA
  • Strong experience with Jira and Confluence
  • API understanding
  • Experience with Postman
  • Ability to create detailed process flows and wireframes
  • Strong analytical and problem-solving skills
  • Good understanding of SDLC & Agile methodologies
  • Good SQL knowledge
  • Knowledge on Senator/Subscribe/Acumen (any of them) is a plus
  • Strong communication skills
  • Familiarity with insurance processes and platforms (Guidewire, Duck Creek) is a plus
Benefits
  • A competitive salary with a generous bonus
  • Private healthcare
  • Critical illness life assurance at 4 x your annual salary
  • Income protection insurance
  • A rewarding pension
  • Cash back cards for discounts and promotions
  • Cycle Scheme for saving on bikes and cycling accessories
  • Professional and personal development opportunities through online courses, seminars, and workshops
  • Employee Stock Purchase Plan (ESPP)
  • Flexible hybrid working model
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLAPIPostmanprocess flowswireframesSDLCAgile methodologiesinsurance data analysisrequirement traceability
Soft Skills
analytical skillsproblem-solving skillscommunication skills