Director of Talent Development and Performance
Flex
Learning and Development Specialist
Exiger
full-time
Posted on:
Location Type: Hybrid
Location: McLean • New York, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Report to the Global Head of Learning and Development and collaborate across teams
- Design, deliver, and help manage new hire onboarding, bootcamps, and training programs for enterprise sellers and client-facing teams across Exiger’s tech solution platforms
- Lead product enablement efforts for Exiger’s flagship platform, 1Exiger, and manage a portfolio of product training and enablement programs
- Develop high-impact learning materials such as battle cards, first call decks, second call decks, video walkthroughs, user manuals, and role-specific guidebooks
- Drive the adoption of AI tools (e.g., ChatGPT, Copilot) and other sales technologies across workflows
- Maintain an up-to-date digital asset library and ensure all training content reflects the latest product capabilities and customer needs
- Track training effectiveness using analytics and learner feedback; iterate programs based on performance and business impact
- Collaborate with GTM, Product, and Delivery stakeholders to align enablement efforts with onboarding KPIs, ramp speed, deal velocity, win rates, and reduction in submitted support tickets
- Support internal training communications and produce reporting on learning progress and tool adoption
- Refine onboarding and documentation processes to ensure clarity, consistency, and alignment with Exiger’s evolving tech stack and sales motions
Requirements
- 5-7+ years of experience designing and delivering training for technical SaaS or platform-based products
- Bachelor’s degree required, preferably in Instructional Design, Educational Technology, Communications, or a related field
- Experience managing training projects from concept through execution and performance evaluation
- Proven ability to create and deliver training programs that support complex sales cycles and software platform adoption
- Strong technical aptitude and ability to learn, teach, and support new tools quickly and clearly
- Experience with enterprise sales methodologies (e.g., MEDDPICC) and tools (Salesforce, Clari, HomeRun, Consensus)
- Excellent written, verbal, and visual communication skills with a customer-centric mindset
- Instructional design proficiency with a focus on clarity, relevance, and engagement
- Analytical and data-driven approach; comfortable using metrics and feedback to improve training effectiveness
- Familiarity with AI tools, video editing software, and/or visual design platforms is a strong plus
- Ability to work independently while collaborating cross-functionally in a fast-paced, high-growth environment
Benefits
- Discretionary Time Off for all employees, with no maximum limits on time off
- Industry-leading health, vision, and dental benefits
- Competitive compensation package
- 16 weeks of fully paid parental leave
- Flexible, hybrid approach to working from home and in the office where applicable
- Wellness stipends and dedicated wellness programming
- Purposeful career development programs with reimbursement provided for educational certifications
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training designtraining deliveryproject managementperformance evaluationinstructional designdata analysisSaaS productssales methodologiesAI toolsvideo editing
Soft skills
communicationcollaborationcustomer-centric mindsetanalytical thinkingadaptabilityindependenceengagementclarityrelevancevisual communication
Certifications
Bachelor's degree in Instructional DesignBachelor's degree in Educational TechnologyBachelor's degree in Communications
