Account Manager

EXFO

Account Manager responsible for sales growth of fiber-optic solutions in the USA. Engage customers, manage sales cycles, and build relationships with key stakeholders.

Posted 7/28/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fiber-optic testing and network validation, with a strong ability to engage customers and translate their requirements into effective solutions. Proven track record in sales growth within telecommunications, supported by technical knowledge and strong interpersonal skills.

Highest-signal resume keywords

Fiber-Optic TestingSales ExperienceTelecommunications DegreeEthernet TestingCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OTDROptical Loss MeasurementPower MeasurementConnector InspectionFiber CharacterizationTroubleshootingService ActivationPerformance ValidationTest-Plan DevelopmentTest-Results Analysis

Soft Skills

Interpersonal SkillsCommunication SkillsMotivationGoal-Oriented Focus

Industry Keywords

Data Center InterconnectMiddle Mile NetworksFiber-to-the-HomeUtility NetworksTechnical Demonstrations

About the role

Key responsibilities & impact

Drive sales growth for EXFO's fiber-optic, Ethernet, network validation, monitoring, and test-data management solutions.
Engage electric utilities and affiliated organizations supporting Data Center Interconnect (DCI) and the continued growth of AI-related network capacity.
Target middle mile networks and rural Fiber-to-the-Home (FTTH) deployments.
Manage the pipeline of opportunities from current and prospective customers to ensure sales goals are met.
Complete all sales paperwork and reports promptly, thoroughly, and accurately.
Maintain all sales resources and databases to keep them up to date and accurate.
Develop and maintain a broad background in core technology offerings.
Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.
Build relationships across executive, engineering, IT/OT, network operations, broadband, and construction teams within target accounts.

Requirements

What you’ll need

Degree holder/and or equivalent in Telecommunications or Optics
5 years’ sales experience is required, preferably in a technical capacity.
Working knowledge of fiber-optic testing, including OTDR, optical loss, power measurement, connector inspection, and fiber characterization.
Understanding of fiber construction, acceptance testing, troubleshooting, and documentation for DCI, middle-mile, FTTH, and utility networks.
Familiarity with Ethernet and optical transport testing, including service activation and performance validation from 1G through 400G/800G.
Ability to translate customer network requirements into appropriate EXFO test, monitoring, and workflow solutions.
Experience supporting technical demonstrations, proof-of-value evaluations, test-plan development, customer training, and test-results analysis.
Strong interpersonal and communication skills, both oral and written, are required.
Personally motivated, aggressively goal-oriented focus required.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements