Office Manager
Executive Home Care
full-time
Posted on:
Location Type: Hybrid
Location: Manassas • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee day-to-day home care office operations
- Manage caregiver scheduling, assignments, and performance
- Serve as the primary contact for clients, families, and caregivers
- Conduct caregiver orientations, training sessions, and evaluations
- Handle incoming phone calls, client inquiries, and service issues professionally
- Conduct interviews and assist with caregiver hiring and onboarding
- Maintain compliance with home care policies, documentation, and state regulations
- Communicate effectively between office staff, caregivers, and management
- Participate in the on-call rotation as assigned in the on-call schedule
- Support the management team with administrative tasks and operational planning
Requirements
- Bachelor’s degree preferred but not required (Business, Healthcare Administration, or related field preferred)
- Previous home care or healthcare office experience required
- Strong leadership and communication skills
- Proven ability to manage both caregivers and clients effectively
- Comfortable with hybrid remote work (both office and home-based tasks)
- Excellent phone etiquette and customer service skills
- Proficient in Microsoft Office and home care scheduling/management software
- Highly organized, dependable, and detail-oriented.
Benefits
- Caribou Rewards Program
- 401(k) matching
- Competitive salary
- Competitive compensation
- Flexible hybrid work schedule
- Supportive and collaborative team environment
- Opportunities for professional growth and promotion within a growing agency
- Flexible work from home options available.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
home care operationscaregiver schedulingperformance managementcaregiver trainingcompliance managementadministrative tasksoperational planning
Soft skills
leadershipcommunicationcustomer serviceorganizational skillsdependabilityattention to detail