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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
electronic invoicinginvoicing softwareclient portaldocument uploadapproval workfloweducational materials creationtraining deliveryclient onboarding optimizationaccounting fundamentalstax fundamentals
Soft Skills
reliabilityclient-oriented mindsetproactivityorganizational skillsautonomyproblem-solvingcommunicationadaptabilitycommitmentcuriosity
Tools & Technologies
e-invoicing platformdigital tools
Industry Keywords
accounting firm operationselectronic invoicing reform
About the role
Key responsibilities & impact- Support new clients in getting started with the firm's digital tools: client portal, invoicing software, document upload, etc.
- Guide them through implementing their electronic invoicing process: connecting to the e-invoicing platform, submitting invoices, and managing the approval workflow
- Create clear, tailored educational materials (how-to sheets, tutorials, step-by-step guides) and deliver short training sessions, internal and/or external
- Act as the link between the client and internal teams to ensure smooth communication from the outset of the relationship
- Identify malfunctions, propose improvements, and contribute to optimizing our client onboarding process
- Detect additional client needs and escalate them to the assigned chartered accountant
- In parallel, you will be assigned a tailored client portfolio to maintain hands-on operational involvement in the role.
Requirements
What you’ll need- You are reliable and committed, and you follow through on your commitments
- You have a genuine client-oriented and commercial mindset
- You are proactive and don’t wait to be told what to do
- You can reassess your ideas and challenge your own assumptions
- You are organized, autonomous, and see tasks through to completion
- You find solutions and do not get stuck on problems
- You have a solid understanding of how an accounting firm operates
- You have strong accounting and tax fundamentals
- You are very comfortable with digital tools and able to upskill independently
- You have knowledge of (or an active curiosity about) the electronic invoicing reform
- You are able to create clear instructional materials and deliver training
- You can manage multiple client files in parallel.
Benefits
Comp & perks- A stimulating work environment within a growing group
- Support for your professional development with regular training
- A modern, friendly workspace
- Company health insurance (ALAN) fully covered by the employer
- Meal vouchers via SWILE card, with 60% employer contribution
- 1 day of remote work per week
- Profit-sharing
- Our employee committee (CSE) offers special deals and benefits
- Numerous events throughout the year such as shared meals (raclette, crêpe parties...), sporting events (Breast Cancer Awareness activities, La Rochelle Marathon...) and many more.
