Leave Administrator
Exceptional HR Solutions, LLC
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $27 - $31 per hour
Job Level
JuniorMid-Level
About the role
- Serve as the subject matter expert on all types of leave, including FMLA, ADA, state-specific paid leave laws, workers' compensation, short and long-term disability, military leave, and company leave policies.
- Coordinate and process leave requests from start to finish, including tracking eligibility, issuing notices, gathering documentation, and communicating with employees and managers.
- Ensure timely and accurate entry and tracking of leave in HRIS/and or leave systems.
- Partner with payroll to ensure accurate time tracking and benefit deductions during leave periods.
- Maintain compliance with applicable laws and internal policies, ensuring proper documentation and recordkeeping.
- Reconcile monthly benefit invoices to ensure accurate billing.
- Support ADA accommodation requests by facilitating the interactive process and coordinating with HR and department leaders.
- Monitor intermittent leave usage and follow up on recertification or misuse concerns.
- Educate employees and managers on leave policies, processes, and employee rights.
- Communicate with third-party vendors as needed (e.g. disability carriers, workers’ comp insurers).
- Monitor return-to-work timelines and ensure appropriate documentation is completed.
- Assist with audits and provide reporting related to leave activity and trends.
- Stay current on changing leave laws and recommend updates to policies or procedures as needed.
- Provide general HR support, including responding to employee inquiries, updating employee records, and supporting team initiatives.
- Provide backup support to the broader HR Team as needed.
- Perform other projects and duties as assigned.
Requirements
- Strong knowledge of leave laws and regulations, including FMLA, ADA, HIPAA, and state-specific leave mandates.
- Exceptional attention to detail and organizational skills.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Excellent written and verbal communication skills.
- Ability to explain complex policies in a clear and supportive manner.
- Problem-solving skills and the ability to manage competing priorities and deadlines.
- Customer-service oriented with the ability to work effectively with employees at all levels.
- Ability to work independently and collaborate with cross-functional teams.
- High School Diploma or GED.
- 2+ years of experience administrating employee leave programs, including FMLA, ADA, and other federal/state-specific leave types.
- 2+ years of experience in managing the end-to-end leave process, including eligibility determination, certification tracking, status updates, and return-to-work coordination.
- Direct experience coordinating Short-Term Disability (STD) and Long-Term Disability (LTD) claims, including communication with third-party vendors.
- Familiarity with multi-state leave laws and compliance requirements.
- Preferred: Familiarity with Paylocity and/or Pulpstream.
- Preferred: PHR, aPHR, SHRM or other HR certifications are highly preferable.
- Must have a dedicated home office setup and reliable high-speed internet access.
- Availability during core business hours; may need to accommodate multiple time zones.