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Excelsior University

Assistant Director – Financial Aid, Veteran Affairs

Excelsior University

Assistant Director of Veterans Benefits managing student financial services and supporting veterans at Excelsior University in a hybrid work environment.

Posted 6/2/2026full-timeAlbany • New York • 🇺🇸 United StatesLead💰 $48,000 - $50,000 per yearWebsite

About the role

Key responsibilities & impact
  • Providing student support via phone, email and message center
  • Keep current on regulations related to Veterans Benefits
  • Support the collection of required documentation and processing of forms related to Veterans Benefits
  • Assist with developing, revising, and updating processes of the unit related to programs administered by the college
  • Liaison with Department of Veterans Affairs
  • Participate in ongoing professional development along with the encouragement of the growth of colleagues

Requirements

What you’ll need
  • Bachelor’s degree required
  • Minimum of 2 years of experience working in higher education
  • Experience supporting or working with veteran students preferred
  • Demonstrated interest in promoting distance learning in higher education
  • Ability to engage and support a diverse adult student population

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
student supportcommunicationengagementsupport for diverse populationsprofessional developmentcollaborationprocess developmentliaison skills
Certifications
Bachelor’s degree