Director – Instructional Design & Development Operations

Excelsior University

Director of Instructional Design and Development Operations at Excelsior University overseeing project management for academic initiatives and course development strategies.

Posted 5/1/2026full-timeAlbany • New York • 🇺🇸 United StatesLead💰 $85,000 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead planning, coordination, and execution of IDD’s operational components of special projects and university strategic initiatives.
Serve as the primary operations liaison between IDD and university partners to identify, prioritize, and coordinate base-business course development work.
Manage the intake, prioritization, and visibility of IDD base-business work in collaboration with IDD leadership, partners across Academic Affairs, and other university functions.
Oversee IDD’s operational systems and business processes, including project management tools, contract workflows, budget tracking, and related documentation.
Support IDD’s operational framework, including workflows, project types, products, role clarity, and decision-making responsibilities.
Develop and maintain project plans, milestones, timelines, and risk mitigation strategies for complex and concurrent initiatives.
Monitor project and initiative progress to support alignment with scope, timelines, budget expectations, and institutional requirements.
Lead communication and coordination among stakeholders to ensure work is clearly defined, well documented, and understood across project teams and partners.
Build and maintain strong working relationships with IDD, stakeholders, Academic Affairs operations leaders, university project managers, vendors, and other cross-functional partners to advance work with diplomacy and influence.
Represent the IDD operations function in collaboration with peer operations leaders in Academic Affairs and across the university.
Identify operational challenges, recommend solutions, and drive continuous improvement across IDD systems, processes, and ways of working.

Requirements

What you’ll need

Master’s degree in management, education, or a related field, with at least 8 years of project management experience, or an equivalent combination of education and relevant experience.
Demonstrated success managing multiple projects simultaneously.
Demonstrated leadership and project management skills that drive desired outcomes within an organization.
Demonstrated ability to lead operational work and advance cross-functional initiatives.
Experience managing multiple complex projects concurrently.
Proficiency with Microsoft 365.
Extensive experience with project management tools and systems.
Strong attention to detail and excellent organizational skills.
Ability to work collaboratively and manage projects involving diverse stakeholders, both locally and remotely.
Strong relationship-building, communication, and coordination skills.
Ability to independently manage multiple complex projects with a high degree of accuracy and efficiency.
Commitment to producing high-quality work.
Strong critical thinking, innovation, and problem-solving skills.
Familiarity with program and course development processes.
Relevant professional experience in higher education.
Experience managing technology-enabled projects or operational systems.
PMP or similar training

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Excelsior University Website LinkedIn All Job Openings 201 - 500 employees Founded 1971 📚 Education 🤝 Non-profit Education
Non-profit Excelsior University is a regionally accredited, nonprofit university based in New York that delivers flexible, career-focused online and hybrid undergraduate, graduate, and certificate programs across business, health sciences, nursing, liberal arts, public service, and technology. The institution emphasizes transfer and credit-for-prior-learning options, frequent eight-week terms, robust support for military and veteran students, career readiness services, and specialized offerings such as cybersecurity and nursing pathways. Director – Instructional Design & Development Operations 🔥 1 hour ago 🏢🏡 Albany – Hybrid 💵 $85k - $95k / year ⏰ Full Time 🔴 Lead 📚 Learning and Development 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead planning, coordination, and execution of IDD’s operational components of special projects and university strategic initiatives.
Serve as the primary operations liaison between IDD and university partners to identify, prioritize, and coordinate base-business course development work.
Manage the intake, prioritization, and visibility of IDD base-business work in collaboration with IDD leadership, partners across Academic Affairs, and other university functions.
Oversee IDD’s operational systems and business processes, including project management tools, contract workflows, budget tracking, and related documentation.
Support IDD’s operational framework, including workflows, project types, products, role clarity, and decision-making responsibilities.
Develop and maintain project plans, milestones, timelines, and risk mitigation strategies for complex and concurrent initiatives.
Monitor project and initiative progress to support alignment with scope, timelines, budget expectations, and institutional requirements.
Lead communication and coordination among stakeholders to ensure work is clearly defined, well documented, and understood across project teams and partners.
Build and maintain strong working relationships with IDD, stakeholders, Academic Affairs operations leaders, university project managers, vendors, and other cross-functional partners to advance work with diplomacy and influence.
Represent the IDD operations function in collaboration with peer operations leaders in Academic Affairs and across the university.
Identify operational challenges, recommend solutions, and drive continuous improvement across IDD systems, processes, and ways of working. 🎯 Requirements
Master’s degree in management, education, or a related field, with at least 8 years of project management experience, or an equivalent combination of education and relevant experience.
Demonstrated success managing multiple projects simultaneously.
Demonstrated leadership and project management skills that drive desired outcomes within an organization.
Demonstrated ability to lead operational work and advance cross-functional initiatives.
Experience managing multiple complex projects concurrently.
Proficiency with Microsoft 365.
Extensive experience with project management tools and systems.
Strong attention to detail and excellent organizational skills.
Ability to work collaboratively and manage projects involving diverse stakeholders, both locally and remotely.
Strong relationship-building, communication, and coordination skills.
Ability to independently manage multiple complex projects with a high degree of accuracy and efficiency.
Commitment to producing high-quality work.
Strong critical thinking, innovation, and problem-solving skills.
Familiarity with program and course development processes.
Relevant professional experience in higher education.
Experience managing technology-enabled projects or operational systems.
PMP or similar training Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

project managementbudget trackingrisk mitigationcourse developmentoperational systemscontract workflowsMicrosoft 365project management toolstechnology-enabled projectsorganizational skills

Soft Skills

leadershipcommunicationrelationship-buildingcoordinationattention to detailcollaborationcritical thinkinginnovationproblem-solvingdiplomacy

Certifications

PMP