Exavalu

Insurance Delivery Lead

Exavalu

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

Senior

Tech Stack

SDLC

About the role

  • Delivery Management Own end-to-end delivery of programs and projects across multiple workstreams. Define delivery plans, manage scope, timelines, resources, and risks. Ensure all projects meet agreed SLAs, KPIs, and quality standards. Drive best practices, governance, and continuous improvement initiatives. Collaborate with cross-functional teams (engineering, QA, product, design, etc.) to ensure successful execution.
  • Account Management Serve as the main point of contact for client stakeholders and decision-makers. Build and maintain strong client relationships to understand business goals and challenges. Identify opportunities for account growth, upselling, and cross-selling of services. Manage client satisfaction and proactively address issues to ensure long-term partnership success.
  • Financial & Operational Oversight Manage project budgets, forecasts, and profitability. Track financial performance of accounts and identify efficiency improvements. Support contract renewals, SOW creation, and invoicing processes. Report key delivery metrics and financials to leadership.
  • Leadership & Team Management Lead and mentor project managers, delivery teams, and cross-functional contributors. Foster a culture of accountability, collaboration, and customer-centric delivery. Identify and resolve delivery bottlenecks and escalations promptly.

Requirements

  • 8–12 years of experience in delivery management, program management, or account management roles.
  • Proven experience managing large-scale, complex projects or multi-account portfolios.
  • Strong understanding of SDLC, Agile/Waterfall methodologies, and delivery governance.
  • Excellent stakeholder management, negotiation, and communication skills.
  • Strong financial acumen with experience in P&L or account-level financial management.
  • Experience in IT services, consulting, or technology-driven environments preferred.
Benefits
  • Diversity Inclusion: At Exavalu, we are committed to building a diverse and inclusive workforce. We welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.
  • We nurture a culture that embraces all individuals and promotes diverse perspectives, where you can make an impact and grow your career.
  • Exavalu also promotes flexibility depending on the needs of employees, customers and the business. It might be part-time work, working outside normal 9-5 business hours or working remotely.
  • We also have a welcome back program to help people get back to mainstream after a long break due to health or family reasons.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
delivery managementprogram managementaccount managementSDLCAgileWaterfallfinancial managementP&L managementproject budgetingrisk management
Soft Skills
stakeholder managementnegotiationcommunicationleadershipmentoringcollaborationcustomer-centric deliveryproblem-solvingaccountabilityrelationship building