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Support Engineer
EXANTEWhite Label Support Engineer providing L2 application support during shifts for EXANTE's trading solutions. Troubleshooting production systems and collaborating with engineering teams for stability and performance.
Tech Stack
Tools & technologiesDNSDockerGrafanaKubernetesLinuxPostgresPrometheusPythonRedisSQL
About the role
Key responsibilities & impact- Provide L2 application support during shifts
- Proactively monitor system health and respond to incidents
- Investigate and resolve production issues across infrastructure, networking, databases, and application layers
- Escalate issues and collaborate with development and SRE teams
- Maintain documentation, runbooks, monitoring and alerting improvements
- Taking part in the release cycle
- Participate in shift rotations
Requirements
What you’ll need- Strong Linux administration skills
- 2+ years of Application Support experience
- Automation/scripting: Bash / Python
- Databases: Basic SQL, PostgreSQL, Redis
- Observability: Grafana, Prometheus, Zabbix, ELK, or similar
- Containerization: Docker, basic+ Kubernetes
- Networking basics: DNS, L4/L7 concepts, Load Balancers
- English B2+
Benefits
Comp & perks- Competitive salary & performance-based bonus programs
- Corporate benefits (choose your preferred options)
- Truly inspiring culture, pleasant and informal work environment
- Ongoing education & training programs
- Opportunity to network and connect at the Corporate Events
- Global career opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Linux AdministrationApplication SupportBash ScriptingPython ScriptingBasic SQLPostgreSQLRedisGrafanaPrometheusDocker