FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Pharmacy Technician – Start of Care
ExactCareSenior Pharmacy Technician ensuring patients receive quality care through phone-based pharmacy services. Responsible for data entry, claim processing, and patient onboarding in a fast-paced environment.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data entryclaim adjudicationauditingprescription processingbillingeligibility checkspatient record maintenancemedication profile managementproblem solvingdrug knowledge
Soft Skills
customer serviceattention to detailcommunicationliaisonteamworkadaptabilitytrust buildingconfidentialitytime managementinterpersonal skills
Certifications & Qualifications
Pharmacy Technician Certification Board (PTCB)National Health Association (NHA)pharmacy technician registration
Industry Keywords
pharmacypatient careprescription authorizationsoutbound callsonboardingclinical pharmacistsfast paced environmenthigh volumepatient questionscase queues
About the role
Key responsibilities & impact- Act as a subject matter expert in assigned task(s) and/or functions
- Providing an exceptional customer service experience each day in a phone-based environment.
- Enter a high volume of data; processing prescription information with speed and accuracy.
- Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.
- Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks.
- Requiring outbound calls to patients.
- Working through current case queues to problem solve for patient care issues.
- Serving as a liaison between the clinical pharmacists and other medical professionals on patients’ behalf.
- Partner with technicians and pharmacists to ensure that new patients are successfully onboarded to ExactCare.
- Maintaining patient records with strong attention to detail and confidentiality.
- Accurate retrieval of all prescription information and verifying through doctor calls.
- Placing welcome calls to newly onboarded patients and establish a trusted point of contact.
- Placing outbound calls to patients to create, maintain or update their medication profiles.
- Serve as backup support for times of higher patient call volume.
- Effectively assist with patient questions over the phone.
- Performing in a high volume, fast paced environment to support ExactCare’s nationwide patient base.
Requirements
What you’ll need- High school diploma/GED
- Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate
- Must maintain a pharmacy technician registration with State Board of Pharmacy
- Must be 18+ years of age
- At least 2-3 years of prior experience in a pharmacy setting
Benefits
Comp & perks- medical/dental/vision
- flexible spending
- company-paid life insurance
- short-term disability
- voluntary benefits
- 401(k)
- Paid Time Off
- paid holidays