Senior Content Strategist, Communications

Exact Sciences

Content Strategist creating innovative content strategies for customer journeys in healthcare. Collaborating with cross-functional teams to deliver engaging experiences at Exact Sciences.

Posted 4/22/2026full-timeMadison • California, Illinois, Massachusetts, Minnesota, Wisconsin • 🇺🇸 United StatesSenior💰 $91,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Work with the product, UX, legal review, and delivery teams to produce insightful content strategy plans, taxonomies, tagging strategies, content maps/matrices, and shepherding content through the governance processes.
Researching and staying up to date on the latest developments in terms of search engine optimization, content trends and consumer behavior.
Ensuring quality and consistency across content.
Support the writing, edit, testing, and improvement of content that makes our products and experiences easier to use across Exact Sciences products and experiences.
Auditing experiences to help understand and assess the content and be able to provide strategic recommendations for moving forward.
Facilitate the collaborate and influence design decisions with multiple team members, including product, UX, development, copywriting, and key stakeholders.
Create inclusive content strategies to foster a welcoming environment regardless of background, sexual orientation, gender expression, religion or ethnicity, and model these behaviors for the organization.
Document content and approvals according to established processes.
Create process and policy documents including governance guides.
Help facilitate design sessions, ideation of product, design reviews, and appropriate sprint ceremonies and processes.
Understand and prioritize problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and BU objectives.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Ability to effectively manage legal reviews and feedback cycles.

Requirements

What you’ll need

Bachelor’s degree in Design, Marketing, Business, Life Sciences, Engineering, or related field of study; or High School Degree/General Education Diploma and 3+ years of relevant experience as outlined in the essential duties in lieu of Bachelor’s degree.
3+ years of experience in UX writing, content design, and content strategy.
Experience in Figma, Miro, and other design tools as a means to edit and contribute to designs and content.
Experience in simplifying and communicating complex ideas to broad audiences.
Experience in managing a content creation process from strategy to delivery of final product.
Experience in creating information architecture for complex products.
Experience in collaborating with and influencing product, engineering, design, and operational teams.
Experience in mobile optimization as well as other screen sizes.
Experience with content management systems and user testing tools.
Experience in creating and leveraging user personas.
Experience with the principles of Agile/Scrum/Kanban.
Experience in writing for SEO objectives.
Advanced understanding of accessible, inclusive, and equitable design.
Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team.

Benefits

Comp & perks

paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX writingcontent designcontent strategyinformation architecturemobile optimizationSEO writingAgileScrumKanbancontent management systems

Soft Skills

collaborationinfluenceorganizational skillstime managementproactive approachlogical approachindependent workteamworkcommunicationproblem-solving