Business Systems & Reporting Analyst, Billing

Exa (prev. Metaphor)

Business Systems & Reporting Analyst at EXA responsible for billing processes and reporting. Collaborating across teams to ensure accuracy and efficiency in billing operations.

Posted 7/2/2026full-timeRome • 🇮🇹 ItalyMid-LevelSenior💰 €30,000 - €35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing operations and financial analysis, with a strong focus on process improvement, compliance, and data accuracy. Proficient in utilizing CRM and ERP systems, particularly Oracle and Salesforce, to enhance billing efficiency and reporting.

Highest-signal resume keywords

Billing OperationsFinancial AnalysisSystems AnalysisOracleSalesforce

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRoot Cause AnalysisProcess ImprovementInvoice GenerationData ValidationReportingExcel ProficiencyAutomation SolutionsPerformance MetricsException Management

Soft Skills

Analytical SkillsProblem-SolvingOrganizational SkillsCommunication SkillsInterpersonal Abilities

Tools & Technologies

CRM SystemsERP SystemsBilling PlatformsSalesforceOracleMicrosoft Excel

Industry Keywords

Billing ProcessesComplianceFinancial ControlsMonth-End CloseData Quality Checks

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Collaborate with Finance, IT, ECH and the broader business to resolve billing and system-related issues through analysis, root cause identification, and cross-functional coordination
Analyse billing data to identify discrepancies, trends, root causes, and process improvement opportunities while ensuring compliance with company policies, contractual requirements, and financial controls
Improve billing processes, including but not limited to invoice generation, validation, adjustments, reconciliations, controls, exception management, and data quality checks , to ensure revenue is billed timely, accurately and in compliance with local legislation
Recommend and implement automation solutions to improve efficiency and reduce manual processes, strengthen controls, and improve data accuracy
Develop billing requirements, maintain process documentation and training materials to provide technical guidance or training to staff on billing software, reporting and enhancements
Assist with system implementations, billing migrations, testing, and user acceptance activities, data validation, and reporting requirements
Maintain month-end close revenue reconciliations between Salesforce & Oracle to identify gaps in revenue, data inconsistencies, and process improvement opportunities
Develop and maintain billing reports, dashboards, and performance metrics to support visibility over billing accuracy, revenue gaps, process efficiency, and transition progress

Requirements

What you’ll need

Experience in billing operations, financial analysis, systems analysis, or related roles
Strong working knowledge of CRM, ERP and billing platforms such as Oracle, Salesforce or similar systems
Strong proficiency in Microsoft Excel, including formulas, pivot tables, Power Query and data analysis
Strong analytical, problem-solving, root cause analysis, and organizational skills coupled with excellent communication and interpersonal abilities
Ability to manage multiple and competing priorities to meet deadlines in an ever-evolving environment

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities