EVYTRA GmbH

Customer Service Representative, Traded PCB Products

EVYTRA GmbH

full-time

Posted on:

Location Type: Remote

Location: Germany

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Tech Stack

ERP

About the role

  • Manage and grow existing customer relationships and actively acquire new customers within the defined target market.
  • Advise and support our customers—from enquiry and quotation phases through to order processing.
  • Review, create, and schedule customer orders and ensure timely processing and delivery.
  • Maintain customer activities and master data in the ERP system.
  • Work closely with Sales Management, Customer Service, internal Engineering, and related departments.
  • Develop customer-specific solutions together with the technical team.
  • Responsible for achieving revenue targets in the sales territory, including regular reporting.
  • Prepare, conduct and follow up on customer visits and document outcomes.
  • Represent the company at trade fairs and support product launches in the target market.

Requirements

  • Completed commercial training with technical understanding or technical training with commercial experience.
  • Several years of experience selling technically demanding, consultative products—ideally in the PCB or electronics sector.
  • Good knowledge of PCB technology and manufacturing as well as data or production preparation is an advantage.
  • Confident user of MS Office and common ERP systems.
  • Good written and spoken English for daily communication.
  • Strong communication skills and a confident, customer-oriented manner.
  • Enjoyment of customer contact and a knack for successful consulting and sales.
  • Structured, target-oriented and independent working style.
  • Willingness to travel (approx. 20–30%) for customer visits and trade fair attendance.
  • Team spirit, openness and a strong willingness to learn.
  • Motivation to contribute your own ideas and actively help shape our company.
Benefits
  • Long-term job security — with EVYTRA you can plan for the future even in uncertain times.
  • A structured and intensive onboarding process to enable you to fully develop your potential.
  • After initial onboarding at the Villingen-Schwenningen site, remote work (home office) is possible.
  • A role with significant personal responsibility while having the full support of your colleagues.
  • Flexible working hours through a flexitime arrangement.
  • A friendly working atmosphere, flat hierarchies and short decision-making paths.
  • Individual training and development opportunities tailored to you and your prior experience.
  • Opportunities for bike leasing, access to Corporate Benefits and employer-funded health provision.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer relationship managementorder processingsales reportingconsultative sellingPCB technologydata preparationproduction preparation
Soft Skills
strong communication skillscustomer-orientedstructured working styletarget-orientedindependent working styleteam spiritopennesswillingness to learn
Certifications
commercial trainingtechnical training