AI Solutions Engineer

Evry Health

AI Solutions Engineer leading technical implementations and integrations of AI tools for enterprise customers at Evry Health. Collaborating across teams to drive customer success and solutions.

Posted 5/19/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudETLGraphQLJavaScriptNode.jsPythonReactTypeScript

About the role

Key responsibilities & impact

Lead end-to-end technical implementations of our AI tools (both SaaS and on-premise solutions) for enterprise customers
Design and execute custom integrations with customer systems, APIs, databases, and existing workflows
Conduct technical discovery sessions to understand customer infrastructure, requirements, and business objectives
Build proof-of-concepts and pilot programs to demonstrate value and accelerate customer adoption
Troubleshoot complex technical issues and provide rapid solutions to maintain customer satisfaction
Partner with Sales teams to provide technical expertise during the sales cycle, including product demonstrations and solution design
Respond to RFPs, technical due diligence questionnaires, and security/compliance inquiries
Serve as the primary technical point of contact for key enterprise accounts during onboarding
Train customer teams on product capabilities, features, optimal usage patterns, and best practices
Create technical documentation, integration guides, API documentation, and best practice resources
Work with internal departments, vendors, and business partners to coordinate problem-solving effectively
Maintain deep expertise across our full suite of AI tools and stay current with product updates and industry trends
Gather and synthesize customer feedback to inform product development priorities and roadmap
Share customer insights, use cases, and technical learnings with internal Product and Engineering teams
Demonstrate personal responsibility and accountability by meeting project timelines and customer commitments
Effectively excel in a remote work environment through active participation in team meetings, standups, and cross-functional collaboration

Requirements

What you’ll need

Minimum of 3 years of experience in software engineering, solutions engineering, technical consulting, or similar customer-facing technical role
Proven track record of working directly with enterprise customers in a technical capacity
Experience with APIs, webhooks, database systems, and enterprise software integrations
Excellent communication skills, both verbally and in writing, with ability to explain complex technical concepts to technical and non-technical audiences
Strong problem-solving skills and creative approach to customer challenges
Comfort working in a fast-paced, deadline-oriented environment with changing priorities
Proficiency in Node.js, TypeScript, React, and Python
Ability to read, write, and modify code across our full technology stack
Experience with Azure cloud infrastructure and services
Strong understanding of AI/ML concepts and applications; general familiarity with capabilities of major AI platforms (Anthropic Claude, Google Gemini, OpenAI GPT models)
Experience with version control systems (Git), CI/CD pipelines, and modern development practices
Understanding of enterprise security, compliance requirements, and data governance
Proficiency in technical documentation and diagramming tools
Experience with REST APIs, GraphQL, and web service integrations
Previous experience in a forward deployed engineer, solutions engineer, or field engineer role at an AI/SaaS company (Bonus)
Experience implementing AI/ML solutions for enterprise customers (Bonus)
Background in healthcare technology or familiarity with healthcare compliance (HIPAA, SOC 2) (Bonus)
Experience with data pipelines, ETL processes, and data integration tools (Bonus)
Familiarity with Azure OpenAI Service or other Azure AI services (Bonus)

Benefits

Comp & perks

Competitive salary
Comprehensive health, dental, and vision insurance as well as life and disability
Retirement savings plan with company match
Generous time off/vacation
Professional development opportunities
Flexible work environment

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Hard Skills & Tools

Node.jsTypeScriptReactPythonAPIswebhooksdatabase systemsAzure cloud infrastructureAI/ML conceptsREST APIs

Soft Skills

communication skillsproblem-solving skillscreativityaccountabilitycollaborationcustomer engagementtechnical explanationadaptabilitytime managementcustomer satisfaction