Evry Health

Frontend Engineer

• System Architecture & Design: Lead the design and implementation of scalable and maintainable systems, ensuring alignment with business requirements and technical standards.
• Development & Coding: Write efficient and maintainable code using Node 20 LTS (back-end), Next 15+ (Backend + Front end), React 19+, React Native 0.80+, and Expo SDK 54+ technologies, following best practices for software development, including test-driven development and continuous integration. Primary focus will be on backend services, RESTful API development, Next.js API routes, and SQL database design and optimization.
• Backend & Database Development: Design and optimize SQL database schemas, write complex queries, and implement ORMs (Prisma, TypeORM, Sequelize, or similar). Build and maintain robust backend services using Express.js, Fastify, or similar Node.js frameworks.
• API Design & Documentation: Create well-documented RESTful APIs using OpenAPI/Swagger specifications, ensuring consistency and ease of integration for frontend and mobile applications.
• Technical Leadership: Provide technical guidance and mentorship to junior engineers, conducting code reviews, and ensuring adherence to established coding standards and practices.
• Performance Optimization: Identify and resolve performance bottlenecks in systems, databases, and APIs, ensuring high availability and reliability of services.
• Collaboration: Work closely with cross-functional teams, including .NET core developers and product managers, to deliver software solutions.
• Documentation: Create and maintain technical documentation for systems, processes, and codebases to ensure knowledge sharing and continuity.
• Security & Compliance: Implement and enforce security best practices, ensuring that backend systems are secure and compliant with relevant regulations and standards.
• Problem Solving: Troubleshoot and resolve complex technical issues, providing timely and effective solutions to minimize downtime and ensure smooth operation of systems.
• Cloud & DevOps: Deploy and manage applications on Azure cloud platform, implement CI/CD pipelines, and work with containerization technologies (Docker). Familiarity with GitHub actions and workflows.

Senior Software Engineer, Node, React

Bilingual

• Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
• Use negotiation and motivational interviewing techniques to increase engagement.
• Pro-active and reactive support for members, including outbound phone/email/text outreach.
• Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, courteously, professionally and document accordingly that can build patient trust and engagement.
• Ability to effectively excel in a virtual work environment through active participation in team huddles, Supervisor 1:1s, Instant Messaging, or check-ins, efficiently answering and documenting member/provider calls.
• Accurately track and document work on a variety of internal software tools and platforms.
• Consult with supervisors, utilization management team, medical directors, as needed to overcome barriers.
• Effectively manages escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
• Assist departmental staff with coding, medical records/documentation, pre-certification, reimbursement, and claim denials/appeals.
• Ability to interact with external facility or providers as needed to gather clinical information to support the medical necessity review process and plan of care.

Bilingual Care Coordinator, RN – Spanish

Backend Engineer

• System Architecture & Design: Lead the design and implementation of scalable and maintainable back-end systems, ensuring alignment with business requirements and technical standards.
• Development & Coding: Write efficient and maintainable code using .NET technologies, following best practices for software development, including test-driven development and continuous integration.
• Cloud Infrastructure: Design, deploy, and manage cloud-based services and infrastructure on Microsoft Azure, including databases, storage solutions, and virtual networks.
• Technical Leadership: Provide technical guidance and mentorship to junior engineers, conducting code reviews, and ensuring adherence to established coding standards and practices.
• Performance Optimization: Identify and resolve performance bottlenecks in backend systems, ensuring high availability and reliability of services.
• Collaboration: Work closely with cross-functional teams, including front-end developers and product managers, to deliver software solutions.
• Documentation: Create and maintain technical documentation for systems, processes, and codebases to ensure knowledge sharing and continuity.
• Security & Compliance: Implement and enforce security best practices, ensuring that backend systems are secure and compliant with relevant regulations and standards.
• Problem Solving: Troubleshoot and resolve complex technical issues, providing timely and effective solutions to minimize downtime and ensure smooth operation of systems.

Senior Software Engineer, .NET

• Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
• Use negotiation and motivational interviewing techniques to increase engagement.
• Provide both proactive outreach and reactive support to members through phone, email, and text.
• Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, courteously, professionally and document accordingly that can build patient trust and engagement.
• Ability to effectively excel in a virtual work environment through active participation in team huddles, Supervisor 1:1s, Instant Messaging, or check-ins, efficiently answering and documenting member/provider calls.
• Accurately track and document work on a variety of internal software tools and platforms.
• Consult with supervisors, utilization management team, medical directors, as needed to overcome barriers.
• Effectively manages escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
• Assist departmental staff with coding, medical records/documentation, pre-certification, reimbursement, and claim denials/appeals.
• Ability to interact with external facility or providers as needed to gather clinical information to support the medical necessity review process and plan of care.

Care Coordination RN – Bilingual, Spanish

Care Coordinator RN – Bilingual, Spanish

QA Engineer

• Perform a wide range of quality responsibilities aimed at maintaining service excellence and driving continuous improvement in the member/provider experience.
• Listen to and score a minimum of 2-3 calls per CSR weekly, focusing on the accuracy of information given in each call and the professionalism displayed. Is the CSR representing the Evry brand in each interaction?
• Audit 2 email support cases per CSR weekly to ensure all facets of the written response are accurate, the response is thorough and utilizes proper grammar/punctuation. All communications should be at the highest level of professionalism and reflect a willingness to assist.
• Become a SME in customer support, utilizing all tools and desk level procedures to guide evaluation of CSR performance. Propose documentation updates or changes to enhance the CSR experience.
• Assist with training new customer support team members as needed.

Senior Software Engineer, Node, React

Bilingual Care Coordinator, RN – Spanish

Senior Software Engineer, .NET

Care Coordination RN – Bilingual, Spanish

Care Coordinator RN – Bilingual, Spanish

Customer Support Quality Assurance Analyst