NOC Analyst

EvoTech, LLC

Network Operations Center Analyst supporting EvoTech’s cybersecurity operations. Monitoring, incident analysis, and system administration in a 24/7 NOC environment.

Posted 5/29/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Hard Skills

network monitoringincident analysissystem troubleshootinguser managementsecurity patch implementationsystem security posture monitoringroot cause analysismalware analysisforensic investigationincident response

Soft Skills

problem-solvingcommunicationcustomer supportteam coordinationattention to detailadaptabilitytime managementcritical thinkinginterpersonal skillsability to work under pressure

Tools & Technologies

ticketing systemhelp desk toolsknowledge base resourcesSOPsNOCFSR teamssecurity frameworkscybersecurity toolsmonitoring applicationsconfiguration management

Certifications & Qualifications

CompTIA Security+CySA+CEHAssociate’s degree in computer scienceAssociate’s degree in Information TechnologyAssociate’s degree in Cybersecurity

Industry Keywords

cybersecuritySOCNOCincident response procedures24/7 operationssystem administrationuser permissionstrouble ticketingsecurity best practicesconfiguration changes

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Monitor network events and analyze alerts to create incidents or dismiss false positives.
Utilize ticketing system to track all incidents and actions to ensure proper metrics and remediation steps are recorded.
Administer user system access and permissions; respond to password reset and account unlock requests.
Troubleshoot straightforward system problems using appropriate tools, help desk instructions, SOPs, and problem solving skills.
Monitor configuration and status of servers, operating systems, and applications.
Assist with implementation of security patches and configuration changes (hardware and software).
Monitor system security posture, respond to alarms, and support security incident response and reporting.
Provide Tier 1 and Tier 2 support; coordinate with NOC and FSR teams to resolve and document incidents.
Receive customer calls and emails, open and log trouble tickets, and lead Tier I & 2 troubleshooting using knowledge base resources.
Assist customers that may not have much technical knowledge with issues related to applications, access or other technical issues.
Open, update, and resolve incident tickets, update documentation, and escalate issues by defined policies and procedures.
Support root cause analysis and corrective actions.

Requirements

What you’ll need

Associate’s degree in computer science, Information Technology, Cybersecurity, or a related field (or equivalent experience).
Relevant cybersecurity certifications (e.g., CompTIA Security+, CySA+, CEH, or equivalent).
The ability to work for long periods of time at a desk in support of 24/7/365 operations.
Experience in Tier 1/Tier 2 cybersecurity operations, incident response, or SOC/NOC support.
Strong understanding of system administration, including user management, backups, and patching.
Familiarity with malware analysis, forensic investigation, and incident response procedures.
Knowledge of common cybersecurity frameworks and best practices.
Excellent written and verbal communication skills.
Strong problem-solving skills and ability to work in a fast-paced environment.
Willingness and ability to work in a 24/7 NOC environment, including rotating nights, weekends, holidays, and swing shifts.

Benefits

Comp & perks

Health insurance
Flexible working hours
Professional development opportunities
Occasional overtime